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FALLON COUNTY Community Health Worker in BAKER, Montana

Employer has a position available for a Community Health Worker. Part-time. Job Overview The Community Health Worker (CHW) is a trusted member of and/or has an unusually close understanding of the community served. The role of the CHW is tailored to the communities served. Our CHW is a grant-funded position that promotes and guides access to a variety of social services for our community, including uninsured and disadvantaged community members. Provides referrals for mental health care via Catalyst for Change. Guides and assists in the application for social programs such as Medicare and Medicaid. Works within schools to provide referrals and resources for students and their families. The following is representative of typical work performed but is not necessarily limited to these specific tasks/areas: Essential Functions Mental Health Referrals & Social Services Assistance - Explains the Community Health program, including positive impact for the client's wellbeing. Conducts an assessment of client needs to determine socio-economic issues and needs. Identifies obstacles and barriers the client has or may encounter. Completes a care management plan with clients based on results of needs assessment encompassing a wide range of services including but not limited to mental health, physical health, medical appointments, and childcare. Makes mental health referrals via Catalyst for Change to support the emotional and mental well-being of the clients. Assists clients in completing Medicare and Medicaid applications. Assists clients with identifying a provider and in scheduling medical appointments. Provides support and advocacy during medical appointments to ensure medical needs and referrals are being conveyed appropriately. Will utilize a broad and wide-ranging network of programs and providers to meet the needs of clients, including but not limited to Catalyst for Change, DPPHS, Council on Aging, Community Cupboard, Veteran's Administration, Red Cross, and local resources such as Fallon Medical Complex, Fallon County Mental Health Council, churches, daycare, and HeadStart. May attend Mental Health Council meetings. Seeks ways to ensure and provide services to clients; this may include meeting in their home. Will receive referrals from law enforcement, following up on and providing additional referrals and resources from AVEL. May see clients in the Detention Center pending discharge to establish a care management plan. Documents the care management plan including referrals, social service programs, and medical appointments. Maintains comprehensive electronic client files, which may include client notes, release of information, assessments, and any other documents acquired on behalf of the client. Follows up with clients on referrals and programs; makes additional referrals and/or identify additional resources and options for the client. Documents and reports to the Director on monthly activity and all outcomes. School Support - Visits all schools regularly to serve as a resource for students and their families providing referrals and assistance accessing social services as identified above. The initial contact between the CHW, students, and their families will be initiated by school administrators including obtaining parental release for referrals. This position is a mandated reporter. Grants ? Will seek out and apply for applicable grants to fund the position and program. This includes completing all required documentation, reconciliation, and tracking for the ongoing administration of a grant. Department Support ? Complete Community Health Improvement Plan and the Strategic Plan as required by grants; will collaborate with the Public Health Specialist in this endeavor. Communicates with customers, employees, and other individuals to answer questions and provide information related to Public Health services. May answer the telephone, direct calls, and deliver messages. Competencies The knowledge, skills, abilitie , and other characteristics to perform this work include but are not necessarily limited to: Accountability, Active Listening, Adaptability, Attention to Detail, Commitment, Computer Skills, Confidentiality, Customer Service, Dependability, Empathy, Ethics, Flexibility, HIPPA, Initiative, Integrity, Interpersonal Relationships, Medicaid/Medicare, Multi-task, Networking, Oral Comprehension, Oral and Written Expression, Organization, Problem Solving, Professionalism, Safety, Self-directed, Sensitivity, Stress Management, Teamwork, and Time Management. Requires considerable knowledge of various federal and state social service programs. Ability to establish a trusting, collaborative relationship with clients while maintaining neutrality in assessing needs. Ability to develop solutions to problems concerning a client's mental or physical well-being. Demonstrate compassion and listen with empathy. Ability and willingness to collaborate with various agencies and entities when making referrals and completing follow-up. Requires excellent oral communication skills to coordinate and implement effective care management plans; identify and develop solutions to issues concerning a patient?s mental or physical well-being. Model appropriate strategies for self-help and coping skills with effective communication. Requires skills in organizing and prioritizing work. Ability to maintain resiliency in response to high stress situations. Ability to discern sensitive information and maintain confidentiality. Engage in continuing education and further training as necessary. Implement and follow safe home visiting protocols. Must be able to document/chart using proper grammar. Must be able to organize and prioritize work based on multiple considerations including immediate mental health and/or medical concerns and time factors. A comprehensive knowledge of and ability to utilize Microsoft Office Suite is required. Must be able to learn and utilize department specific software. Ability to complete grant applications and all necessary administration to meet all requirements of grant administration. As part of our workforce, maintains consistent communication with all County employees, our customers/patrons, and the public via County owned communication systems including but not limited to email, office phone, work cell phone, text, and SMS/IM. Demonstrate the ability to interact courteously and effectively with a diverse clientele and the public. Respond calmly and effectively to stressful situations. Possess excellent customer service and interpersonal skills to resolve questions and concerns using good judgment and discretion. Respond to requests for service and assistance with courtesy and respect. Requires the ability and skill to multi-task, address multiple projects, and client's while maintaining composure, professionalism, and quality of work. Adapt to changing work routines and demands. Apply independent initiative, discretion, and judgment to a variety of situations. Listen to and understand information and ideas presented through spoken words and sentences; ability to explain detailed and complicated information in simple, understandable terms. Communicate information and ideas in speaking so others will understand; explain rules and procedures clearly. Ability to work with little direct supervision; to understand, interpret and follow instructions and directives. Take accountability for your own actions. This position leads and must function as part of a team, working for the betterment of Public Health, our services, and the public. Safety Safety is a primary duty and a personal responsibility. County employees are responsible for reading, understanding and following safety rules and procedures as identified within County Policy, our Safety Program as well as at each department/work location/JSA. This position is responsible for wearing PPE as identified in the JSA or when working in areas where there is danger of injury. Responsi

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