Job Information
Alsco Uniforms, Inc Route Sales Representative in Belgrade, Montana
The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.Our full-time employees enjoy:401K Plan with Company MatchMedical, Dental, Vision, FSA/HSA Life Insurance, Disability InsuranceVacation, Sick Time, HolidaysChoice of Global Cash Card or Direct DepositCareer AdvancementLearning & Development OpportunitiesInclusive and Diverse Team EnvironmentEssential Functions:- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.- Actively participate in promotions and contests, training and audits.- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.- Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.- Handle and process customer payments. Keep route paperwork current.- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.- Monitor and report competitive activity. Keep service agreements current and renewed.- Return from route and off load soiled textiles in the receiving area of facility.- Accurately prepare route paperwork and follow check-in procedures.- Follow written and verbal instructions and perform other tasks as directed by supervision.Additional Functions:- May work with and support other service personnel as required by supervision.Qualifications:- Have and maintain a valid drivers license, CDL when applicable.- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.- Demonstrate excellent skills in customer service and route sales.- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.- Recognize colors, sizes and types of product and count, add and subtract accurately.Education:- High School graduation or similar experience.Travel Requirements:- Daily, by delivery vehicle within a route.Typical Environmental Conditions:- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.- Indoor and outdoor areas of a typical industrial facility.Typical Physical Activity:- Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.