First Security Bank – Bozeman Teller in Belgrade, Montana
First Security Bank Bozeman
Job Description About The Role
Greet customers with a smile, assess and fill their needs in a
professional manner. Process all customer deposits, withdrawals, loan
payments, and sell cashier checks and follow established procedures. The
Teller demonstrates a high degree of accountability while delivering
superb customer service.
DUTIES AND RESPONSIBILITIES:
Provide prompt and courteous service to all internal and external
customers, exhibiting professional phone and customer relations skills;
maintaining a high level of information security while supporting the
goals and mission of the bank.
Accurately handle all aspects of Teller duties to include but not
limited to DDA and savings account transactions, cash
handling/balancing, sale of gift and travel cards, redemption of savings
bonds and processing loan payments.
Promote the bank's services and cross-sell bank products.
Actively participate in the High Performance Growth (HPG) program
including Branch HPG displays, Big Days, and Tell a Friend program.
Follow established BSA and OFAC policies and procedures as required.
Be familiar with and periodically review the bank's robbery recovery and
Perform duties as related to the imaging system and processing of work
Perform opening and closing duties as assigned by supervisor.
Must comply with all company policies and procedures and all applicable
laws and regulations, including but not limited to, the Bank Secrecy
Act, the Patriot Act, and the Office of Foreign Assets Control. Must
complete the assigned online training courses and achieve a passing
score by due date.
Perform additional duties as requested by supervisor.
Actively use the service pledge in all customer encounters.
\* High school diploma or equivalency.
\* Experience accurately handling and balancing cash transactions.
KNOWLEDGE, SKILL, ABILITY:
\* Exhibits professional customer service skills through active
partnership and friendly attitude; good communications and interpersonal
\* Ability to understand customer need, repeat back to customer's what
they have heard and present solutions.
\* Ability to address customer concerns in a positive and proactive
\* Must be detail oriented. Able to perform repetitive work with
consistency and accuracy. Able to find and correct errors.
\* Demonstrated ability to meet deadlines in a fast-paced environment.
\* Ability to complete job responsibilities with a minimum of
supervision and to exercise a reasonable amount of independent judgment
consistent with the position, ability to exercise sound judgment in
handling confidential and sensitive information.
\* Ability to follow bank and department policies as they relate to the
teller and operations department, ability to interpret a variety of
instructions furnished in oral, written, diagrammatic, or schedule
\* Must have the ability to operate a calculator and computer/PC, and
must possess average typing speed and accuracy.
WORK ENVIRONMENT: Must be able to routinely perform work indoors in
climate-controlled shared work area with moderate noise level.
PHYSICAL DEMANDS:The physical demands described here are representative
of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
While performing the duties of this job, the employee is often required
to: sit; use hands in repetitive motions to finger, grasp, handle or
feel; and talk or hear. The employee is occasionally required to: stand;
walk; and lift or reach with hands and arms.
Must be able to operate routine office equipment including computer
terminals and keyboards, telephones, copiers, facsimiles, and
calculators. Must be able to routinely perform work on computer for an
average of 6-8 hours per day, when necessary. Must be able to work
extended hours or travel off site whenever required or requested by
management. Must be capable of regular, reliable and timely attendance.
Must be capable of climbing / descending stairs in an emergency
Specific lifting abilities required by this job include: Light work. The
employee is constantly required to stand and walk. Exerting up to 25
pounds of force occasionally, and/or up to 10 pounds of force
frequently, and/or a negligible amount of force constantly to move
objects. If the use of arm and/or leg controls requires exertion of
forces greater than that for sedentary work and the worker sits most of
the time, the job is rated for light work.
Specific vision abilities required by this job include: The worker is
required to have close visual acuity to perform an activity such as:
preparing and analyzing data and figures; transcribing; viewing a
computer terminal; extensive reading; visual inspection involving small
defects, small parts, and/or operation/inspection of machines and/or
using measurement devices at distances close to the eyes.
What We Offer
COMPENSATION & BENEFITS:Salary is dependent upon relevant experience. We
offer an extensive benefits package that includes, but is not limited
to, flexible health coverage options: medical/dental/vision (partially
employer paid with competitive premiums), health rewards program,
possible employer contribution to a Health Savings Account, Employee
Assistance Program (EAP); life insurance; 401K retirement plan with
immediate vesting (up to 3% employer match, 3% automatic employer
contribution, and profit sharing); discounted banking products and
services; paid vacation/sick days, and paid holidays.
COMPANY OVERVIEW:At Glacier Bancorp, our employees are our most valuable
asset. We seek qualified individuals who enjoy people, are innovative
and eager to learn. We are dedicated to providing opportunities for
personal advancement and professional growth by investing in the tools
and training needed to build a personalized career path for you.
Glacier Bancorp, Inc. is a regional bank holding company headquartered
in Kalispell, Montana with assets greater than $11 billion, operating in
15 bank divisions across 7 states (Montana, Idaho, Utah, Washington,
Wyoming, Colorado and Arizona). We pursue a community banking
philosophy, emphasizing personalized service combined with the full
resources of a large banking organization. Over the years, Glacier
Bancorp has received numerous awards for stability and soundness, and
has repeatedly ranked among the top 10% in the nation for financial
We are an Equal Opportunity Employer and qualified applicants or
employees will receive consideration for employment without regard to
race, color, religion, national origin, sex (including pregnancy),
sexual orientation, gender identity, mental or physical disability,
genetic information, protected veteran status, or any other category
protected by applicable federal, state or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All
applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.
First Security Bank is an Equal Opportunity Employer.