Spanish Peaks Mountain Club Housekeeping Office Coordinator , Montage Big Sky in Big Sky, Montana
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
The Housekeeping Office Coordinator position is responsible for providing office coverage and clerical support to the Housekeeping department and Director of Housekeeping at all times; monitoring property management systems, updating room statuses and providing other administrative duties. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
Job duties include; although are not limited to:
Answering and directing all incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfaction
Dispatching all internal and external customers and Housekeeping needs to departmental staff
Producing daily assignment sheets and boards
Monitoring and updating room statuses in hotel property management system
Entering Engineering work orders into HotSOS Systems
Completing all necessary paperwork and other administrative duties
Assisting in maintaining high morale level in the department by displaying a positive attitude
High school or equivalent education required
Must possess proficient computer skills, including, but not limited to, Microsoft Word, Excel, Outlook, PowerPoint and Delphi
Minimum of two years’ experience in customer service
Ability to communicate clearly and speak, read, write and understand English
Prior hospitality experience preferred
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.