Spanish Peaks Mountain Club In Room Dining Coordinator, Montage Big Sky in Big Sky, Montana
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
The In Room Dining Coordinator will assist the In Room Dining leadership team with administrative support in a timely and accurate manner. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
Major areas of responsibility/ management include, but are not limited to:
Assist leadership team in creating, implementing and executing department trainings, menu training and innovative pre-shift programs.
Assist in managing associate engagement, scheduling, payroll, counseling and quarterly department meetings.
Create a welcoming environment for guests and associates. Receive initial inquiries, provide preliminary outlet information, forward to manager for appointments or follow-up. Answer questions and concerns; follow through either to resolution or refer to the appropriate manager.
Process and manage ordering system for the department.
Other duties as assigned
High school or equivalent education required
Minimum 2 years’ experience in an administrative assistant role
Minimum 2 -3 years of customer service experience in a hotel, events or restaurant environment
Working knowledge of Spirits, Wine, and Dining
Possess basic math skills and have the ability to accurately handle billing
Ability to communicate clearly and speak, read, write and understand English eloquently
Knowledge of hotel food and beverage operations.
Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
Luxury hotel experience strongly preferred.
Must be able to bend, stoop, squat and stretch to fulfill cleaning and filing tasks. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. on a regular and continuing basis. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.