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Big Sky Resort Ski and Snowboard Repair Technician in Big Sky, Montana

Overview

A Ski and Snowboard Repair Technician is an expert on products and brands offered by Big Sky Resort outlets. The ideal candidate must have at least one year of experience repairing skis and snowboards. Enthusiasm and knowledge about outdoor gear is essential! Repair Techs are excited to share a piece of Big Sky with visitors from other areas of the state, out of state, and out of country.

Responsibilities
  • Will be required to gain strong knowledge of Big Sky Resort property and the surrounding area. Must be able to answer questions about activities and sights in the area and make sales suggestions based on guests’ wants and needs
  • Manage and control inventory by stocking and organizing. Cleaning and organizing daily to keep sales area in prime appearance
  • Must be able to work independently and multi-task, greeting all guests promptly entering the store and host a warmly atmosphere
  • Utilize the tools and training provided by Big Sky Resort to develop selling and service skills, resulting in long-term customer relationships and increased sales
  • Give accurate and current information about the merchandise for all brands we carry, if the correct information is not at hand; ask manager or supervisor for help
  • Maintain the Boyne Rewards signup and loyalty program in all locations
  • Handle product returns in a way that is professional and customer focused
  • Maintain a positive and cheerful attitude at all times
  • Apply the above standards to all phone calls and questions

Operations:

  • Report to work on time or notify in advance if absent or late
  • Cash register operations; employees are expected to use the register without error and to be consistently accurate in money handling
  • Understand and use system reports including inventory lookup, Boyne Reward signups and daily sales goals
  • Practice security measures that help prevent theft; understand the procedures for handling shoplifters
  • Always practicing safety awareness at all times

Training and Employee Growth:

  • Participate in all required Big Sky Resort Retail employee training
  • Participate in the training of fellow employees, including new hire training and ongoing product service training
  • Be proactive in your ongoing education regarding the company, weekly reports, products, and the outdoor retail business
  • Take advantage of additional in-store and outside training opportunities that are offered
  • Retail Stores are open 7 days per week. Plan to be available to work a minimum of one weekend day, one opening shift and one closing shift throughout the week
  • It is the responsibility of every employee to contribute to a positive work environment through helpful and professional interactions with co-workers and guests
Qualifications
  • Ability to effectively work with team
  • Developed customer service and sales skills
  • Accurate with money usage and register use
  • Attention to detail and accuracy
  • Effective communication skills
  • Self-motivated
  • One year of prior experience repairing skis and snowboards

Physical Requirements:

  • Continually able to stand/walk, go up and down staircase, carrying boxes, product, and other necessary store related itemsfor extended periods
  • Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory re-stock, and store merchandising
  • Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean
  • Ability to safely lift boxes up to 55 lbs
  • Comfortable climbing ladders

All full time seasonal employment at Big Sky Resort includes:

  • FREE All Access Ski Pass and eligibility for Montana Ski Area Association (ski other Montana hills and Boyne properties for free)
  • Discounted skiing for friends and family
  • Discounted ski/snowboard lessons/rentals and F&B/retail discounts at all Boyne outlets
  • Eligibility for affordable employee housing and lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • FREE Basecamp activities including zip line course

Requisition ID: 2020-7766

# of Openings: 5

Resort: Big Sky Resort

Position Type: Seasonal Full-Time

Season: Winter

Targeted Job Start Date: 11/19/2020

Category: Retail and Rentals

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