Job Information
Billings Clinic Business Analyst - Hospital Medicine in BILLINGS, Montana
You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!
Business Analyst - Hospital Medicine
HOSPITALIST (BILLINGS CLINIC HOSPITAL)
req9390
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)
Starting Wage DOE: $25.12 - 31.40
The Business Analyst serves as the primary technology resource for related clinical/financial information systems within the designated service line. Responsibilities include planning and design of business data reports and resources needed to meet business goals/objectives, facilitation of the integration of data, information, knowledge and/or systems to support improved productivity, efficiency, decision making, and/or quality outcomes in all roles and health care settings. Position is responsible for analyzing data, information and working with leadership team on key performance Indicators. Develops and provides a variety of reports. Provides technical expertise to the service line and others that work with this service line. ESSENTIAL JOB FUNCTIONS
Essential Job Functions
• Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.
• Serves as resource for clinical/financial information data within the designated service line. Coordinates closely with Billings Clinic Leadership, staff members, Information Services staff, and key stakeholders for the planning, analysis, design, implementation, evaluation and support to meet business goals and objectives.
• Acts as a liaison and expert resource to identify problems and concerns regarding the overall performance of the clinical/financial aspects within the designated service line. Researches, analyzes and makes recommendations and/or initiates corrective actions.
• Business Analysts are required to work independently with minimal supervision and are responsible for continual analysis, development, validation, maintenance and improvement in quality data reports for internal and external reporting. This role serves as the primary data and technology resource to the service line Responsibilities to help with the development of essential reporting processes to include extracting, synthesizing, and verification of clinical and/or financial information, report design and generation, identification of trends, and development of recommendations for further review. Responsible for extracting, understanding, and presenting quality data information, trends, and outcomes to all levels in the organization to include Billings Clinic leadership, management, medical staff and all others necessary.
• Provides technical support and acts as a resource responding to procedural questions regarding system functionality and technical interaction with other Billings Clinic system applications.
• Duties include gathering and analysis for strategic and/or tactical projects, assisting of organizational change with service line
• Participates in the development and maintaining of policies and standard operating procedures for service line.
• Recommends innovative quality improvement activities related to informatics or information within designated service line.
• Assists with leadership team in all aspects of operations related to service line.
• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. Maintains current knowledge of trends and developments as it relates to assigned department, business unit and/or organization.
• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
• Performs other duties as assigned or needed to meet the needs of the department/organization.
Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Knowledge, Skills, and Abilities
• Knowledge of and skill in theory and practice to assess, evaluate, and provide quality outcomes
• Ability to incorporate evidence based standards and guidelines into operations
• Analytical skills necessary to perform diverse clinical/technical, regulatory, and clerical responsibilities
• Ability to process and resolve problems with input from the Leadership, Manager or other Information Services staff
• Developed organizational skills and analytical skills requiring creativity, logic and the ability to conceptualize as well as break down concepts into detailed components
• Performs in-depth analysis individually or as part of a team
• Analyzes functional requirements to meet business needs
• Accuracy and integrity of information and data is critical
• Expected to prioritize all aspects of the job/project and utilize proper judgment
• Researches, analyzes and makes recommendations and/or initiates corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems.
• Work is performed under general supervision and in accordance with established goals/objectives for department and/or business unit
• Coordinates closely with Leadership team, health care providers, staff, etc.
• Work is performed independently in accordance with assigned projects and required timeframes
• Assumes responsibility for team facilitation, follow-up of requests, project status and coordination with appropriate team members
• Ability to incorporate population specific needs into all aspects of communication and patient care
• Interpersonal skills which enable incumbent to appropriately respond to a variety of requests
• Needs developed interpersonal skills to facilitate training/education sessions and facilitate project team(s)
• Ability to deal with difficult or emergent situations calmly and professionally and effectively manage conflict
• Ability to present information to diverse groups of people
• National Patient Safety Goals
• Customer service techniques and Personal Service Excellence (PSE) skills
• Leadership principles and theories
• Billings Clinic services and programs,
• Advanced professional communication skills, both verbal and written
• Microsoft Windows and Office programs (Word, Excel, PowerPoint, Access, etc.)
• Strong organizational, analytical, planning and requirements gathering and analysis skills
• Assisting in project teams to achieve established project milestones, completion deadlines, etc.
• Functioning at a conceptual and detailed level
• Problem identification, troubleshooting and resolution
• Gather, analyze, compile and present credible information to diverse groups and audiences
• Working collaboratively within a team environment to identify needs and issues
• Application of technical expertise
• Incorporate population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups from infant through geriatric
• Communicate clearly and effectively, both verbal and written
• Establish and maintain collaborative relationships
• Communicate information and train/educate system users at all levels
• Work independently with minimal supervision
• Work effectively in a team environment
• Maintain flexibility to adapt to a variety of work load assignments
• Coordinate multiple projects simultaneously and work with frequent interruptions and competing priorities
• Respond calmly and professionally when dealing with difficult or emergent situations
• Read and interpret documentation and technical manuals
• Manual dexterity to operate a variety of office and computer equipment
• Strong leadership skills required to work collaboratively with the project team, direct work assignments and facilitate effective communications at all levels.
Minimum Qualifications
Education
• 4 Year / Bachelors Degree Bachelor’s degree in a field related to work
Experience
• 1-2 years of healthcare experience preferred
Certifications
• Demonstrated data gathering and analysis skills
• Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.