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Humana Business Intelligence Lead - Remote Nationwide in Billings, Montana


The Business Intelligence Lead solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Business Intelligence Lead works on problems of diverse scope and complexity ranging from moderate to substantial.


The Business Intelligence Lead will serve as a functional lead and analytical thought leader on the team. The successful candidate will participate in the development of team strategies. Will work directly with business partners and provide analytical insights to drive complaints reduction and improve operation efficiency.

RT Analytics & Reporting is a team focused on data, reporting and data science supporting G&A operation area (Resolution Team). The team is focused on converting data to actionable insights for our business partners who can utilize to drive complaints reduction and improve operation efficiency.

The working hours will be coordinated to support a team in the Eastern Time Zone.

Key Responsibilities

  • Responsible for end-to-end ownership of building new innovative insights generation tools

  • Identify strategic opportunities for reducing the inventory by combining and analyzing diverse types of data to extract fresh, actionable discoveries of the impact to G&A area from decision and changes made by business partners within Humana

  • Identify strategic opportunities for improving business outcomes though advanced analytics.

  • Conduct outcome analysis on varies test and learn initiatives within and outside Resolution Team

  • Participate in developing and selecting new data sources and ensuring the quality and reliability of the data

Required Qualifications

  • Bachelor's Degree in Engineering, Applied Math, Statistics, Information Management or a related quantitative field or equivalent working experience

  • Demonstrated critical thinking and Strong problem solving and reasoning skills

  • Advanced experience working with big and complex data sets within large organizations

  • 2+ years of experience in analytics with a proven ability developing methods and criteria for measuring and summarizing data to derive business insights

  • Significant prior experience working with one or more of the following statistical, database or data visualization tools, such as SAS, R, or Python

  • Comprehensive knowledge of Microsoft Office Applications

  • Demonstrated verbal and written communication skills

  • Proven ability to work with cross-functional teams and business partners

  • Must be U.S. Citizen or Greencard holder to be considered for this potion

  • We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve

  • If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work

Preferred Qualifications

  • Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field

  • Expertise in data mining, forecasting, simulation, and/or predictive modeling

  • Experience creating analytics solutions for various healthcare sectors

  • Experience with Power BI, SQL, PL/SQL

Work at Home/Remote Requirements

  • Must ensure designated work area is free from distractions during work hours and virtual meetings

  • Must provide a high-speed DSL or cable modem for a workspace (Satellite, wireless and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

Additional Information

  • Health/Vision/Dental Benefits Effective day one

  • Competitive pay/salary ranges

  • PTO

  • VTO day

  • Associate Incentive Plan

  • 401K Match- Immediate company match of 125 percent on the first 6 percent of your pretax 401(k) or Roth 401(k) contributions.

  • Well-being program

  • Tuition Reimbursement

Scheduled Weekly Hours