Humana Business Systems Analysis Professional 2 - Remote, US in Billings, Montana
The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Business Systems Analysis Professional 2 formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
Devises or modifies procedures and processes to solve complex problems considering form of desired results.
Validates benefits achieved from solution implementation. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
Follows established guidelines/procedures.
Bachelor's Degree or equivalent experience.
2 years of experience working on IT Projects; drafting user stories/requirements, creating and executing test cases, and configuring various systems.
Knowledge of Systems Development Life Cycle.
Knowledge of Waterfall and Agile Development Methodologies.
Experience in problem analysis and process.
Experience with Microsoft office suite including Word, Excel and PowerPoint.
Exceptional verbal and written communication skills
Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) is required.
A dedicated home office space, with a locked door, lacking ongoing interruptions to protect member PHI / HIPAA information.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Problem solving and consultation within complex environments
Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation.
Understanding of existing CarePlus Member Services and/or Social Services systems and processes.
- Typical Work Days/Hours: Monday - Friday; Eastern Time Zone.
As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Scheduled Weekly Hours