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Humana Business Systems Analysis Professional 2 - Remote, US in Billings, Montana


The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.


The Business Systems Analysis Professional 2 formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.

  • Devises or modifies procedures and processes to solve complex problems considering form of desired results.

  • Validates benefits achieved from solution implementation. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

  • Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

  • Follows established guidelines/procedures.

Required Qualifications

  • Bachelor's Degree or equivalent experience.

  • 2 years of experience working on IT Projects; drafting user stories/requirements, creating and executing test cases, and configuring various systems.

  • Knowledge of Systems Development Life Cycle.

  • Knowledge of Waterfall and Agile Development Methodologies.

  • Experience in problem analysis and process.

  • Experience with Microsoft office suite including Word, Excel and PowerPoint.

  • Exceptional verbal and written communication skills

  • Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) is required.

  • A dedicated home office space, with a locked door, lacking ongoing interruptions to protect member PHI / HIPAA information.

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

  • Problem solving and consultation within complex environments

  • Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation.

  • Understanding of existing CarePlus Member Services and/or Social Services systems and processes.

Additional Information

  • Typical Work Days/Hours: Monday - Friday; Eastern Time Zone.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours