Job Information
Intermountain Health Care Manager - Emergency Department in Billings, Montana
Job Description:
This position is responsible for providing management and oversight of daily care management activities provided in the Ambulatory/Community Setting. He/she will work in partnership with the Medical Staff, nursing, clinical, and Revenue Cycle leaders to ensure the provision of optimal patient care, attainment of financial goals, and development of leaders. This position has departmental accountability for ambulatory care management services (may include all or a combination of the following: Medical social work (including trauma), transition planning, and care coordination. This position typically reports to the Enterprise Care Management Director Ambulatory & Community. Typical Distribution of Job Duties: 50% Tactical, 40% Operational, 10% Strategic. Tactical Duties include ensuring appropriate staffing, availability of equipment, interdepartmental relations, and employee relations (day-to-day activities). Operational Duties includ process improvement, and employee performance evaluations in coordination with clinic leadership. Strategic Duties include developing goals to meet the Enterprise Care Management Strategic Plan, meeting NCQA requirements and contributing to creation of top performing care management program at Intermountain.
Scope
As a Care Manager you need to know how to
Coordinates the care and services for patients identified as needing assistance or meeting Care Management criteria.
Collects in-depth information about a patients medical, functional, and social condition, to identify individual needs in order to develop a plan to meet those needs.
Works with patients and family/caregivers to determine specific goals and actions based on assessment.
Coordinates discharge planning.
Executes specific interventions to meet established goals.
Organizes, integrates and coordinates the necessary resources to accomplish the goals and plan.
Assesses the patients prior level of functioning, access to and/or use of community resources and available support systems.
May conduct psychosocial needs assessments and interventions based on site guidelines, licensure, and scope of practice.
May support behavioral health processes based on site guidelines.
Assists the care team in developing a plan of care which includes, but is not limited to: assuring appropriateness of services and care setting, assuring individualized support and education, determining the need for continued services, planning for discharge, and identifying and connecting patients/families with available community resources if needed.
Collaborates with Physicians and other members of the health care team on the patients behalf.
Identifies appropriate admission and continued stay issues. Enhances the quality of patient care through effective and efficient use of resources.
Helps to identify strategies for reducing length of stay and appropriate utilization of services.
Utilizes criteria including clinical pathway data and implements strategies to resolve controllable variances.
Attends, facilitates and participates in rounds and case conferences.
Advocates for patient rights.
Minimum Qualifications
Social Worker:
Master degree in Social Work from and accredited program is required
LCSW/LMSW in Montana
LSW with LCSW in 3 years of employment.
Three (3) years experience as a Care Manager in an acute care setting or community setting.
RN:
BSN from an accredited program is required
Active RN license in Montana
Three (3) experience as a Registered Nurse in an acute care setting
Preferred
At least five (5) years of care management in an acute care setting
Care Management Certification is preferred
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
Anticipated job posting close date:
05/09/2024
Location:
Intermountain Health St Vincent Regional Hospital
Work City:
Billings
Work State:
Montana
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$34.48 - $61.27
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.
Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.
To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .
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Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.
Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)
Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.
Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)
The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.
All positions subject to close without notice.
Thanks for your interest in continuing your career with our team!