AMN Healthcare Client Contract Specialist in Billings, Montana
Under the direction of Clinical Leadership, the Client Contracts Specialist reviews, analyzes and understand contract terms to ensure compliance with federal and state laws and company policies as it relates to candidate qualifications and credentialing requirements. This position is also responsible for assisting internal business partners with interpretation and execution of contract terms and conditions as it relates to candidate qualification and credentialing requirements. To ensure consistent application of standardized requirements across clients, the Client Contracts Specialist is responsible for preparing and updating an E-book and supporting reports used by Clinical Leadership and team.
Reviews all client contracts (3rd Party, Direct, MSP and Associate Vendor) for all divisions under the direction of the Regional Clinical Leader to ensure consistent language with AMN standards of practice as defined by the Center of Excellence
Organizes and prioritizes new contracts, renewals, addendums and amendments to ensure timely processing and completion of assigned activities
Communicates to Clinical Leadership when ad hoc requests are submitted with insufficient documentation and/or approval for processing
Collaborates with Compliance Auditor and Clinical Leaders to ensure accurate interpretation of federal, state and facility specific requirements
Collaborates with Compliance Auditor to interpret new regulatory and/or accreditation requirements that may impact the industry and present proposal to management to determine appropriate action to be taken
Communicates AMN requirements clearly to 3rd Party and Direct Clients, clarifies facility requirements that may be different, negotiates to eliminate those differences.
Maintains accurate documentation of all communication with clients and customers in centralized system
Promotes Clinical Management Organization as industry experts and demonstrates service excellence to ensure internal and external customer satisfaction
Proactively engage with internal functional teams, and customers as required to ensure successful completion of contract responsibilities
Builds candidate qualification and credentialing requirements in all appropriate systems and in a timely manner
Completes technology build and communicates results to appropriate leadership in Clinical and Credentialing Operation
Proactively identify & mitigate all risks to achieve target completion dates
Provides support to assigned region and Clinical Leadership as needed for ad hoc events or special projects (Strike events, EMR projects, State audits, etc.)
Assists with workflow development and/or implementation and other quality related activities
Produces metrics for compliance projects and achieves productivity targets as designed by Clinical Leadership
Demonstrates ability to manage complex issues while maintaining a flexible positive, cooperative demeanor; adaptability to meet periodic changes in departmental needs. Promotes direct, honest, open and timely communication.
Education, Certifications & Experience
High School Diploma or equivalent
AA or Bachelor's degree
Yellow belt certification
IT and/ or Compliance certification
1 year experience with compliance and/or credentialing systems
1 year of experience in the health insurance industry
1 year experience in project management
1 year experience with analytics or auditing
1 year experience in Salesforce
Respect\*Passion\*Continuous Improvement\*Trust\*Customer Focus\*Innovation
We value professionalism in everything we do - this includes the professional presence we project as we interact with internal and external customers.
Job cannot be performed in the state of CO, U.S.
AMN HEALTHCARE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER. WE ENCOURAGE MINORITY AND FEMALE APPLICANTS TO APPLY