KLJ Client Services Manager- Power Engineer in Billings, Montana
DescriptionWho we areHere at KLJ, we are Safe, Inclusive, Learners, Performers and Owners. We care that you get home safely. Every person, every idea, and every voice matters. We encourage personal and professional growth. We celebrate performance. As a 100% employee-owned firm, your decisions and efforts will help shape OUR great company.Why work at KLJKLJ Engineering might be just the company you have been looking for. We are that perfect size - not so big that you become a number, not so small that our resources are limited. Here, you can be you, in all your engineering, surveying, planning and scientist glory. Just as you are. We embrace how much you love engineering, because we love it too. We love it when a road curves just right, when we see a familiar water tower on our drive home, or when we consider the fiber in the ground connects us to our friends and family. If you are looking to join a great firm, with amazing technical talent, we know just the place, here at KLJ.Your growth opportunityThe Client Manager/Power Engineer is responsible to provide business development and client management both directly and indirectly in support of the power group and in line with company initiatives and strategies. Position will be responsible to help expand and grow the Power group and also serve as an Engineer or Project Manager on Transmission or Distribution related power and infrastructure projects. Identify and lead the pursuit of Power Transmission and Distribution Line Engineering business development opportunities for the company in a timely, accurate, and cost-effective manner. This includes developing new client relationships, overseeing project capture plans, management of the proposal process, assisting in proposal development, and occasionally managing the delivery of related Power projects.- Identify, initiate, and nurture new business opportunities by pursing qualified sales leads that generate new contracts and power related projects which generate new revenue streams and align with KLJ's business line objectives.- Work closely with business leaders to coordinate sales efforts and cross-sell services.- Maintain accurate client and sales lead data in the company's CRM system.- Plan, organize, coordinate, prioritize, and monitor client relations as it relates to business development.- Monitor market trends and identify potential opportunities for company growth.- Leads efforts in developing project scope, schedule, and fee during proposal preparation phase.- Leads and/or participates in proposal interviews and scope/fee negotiations to the extent required.- Sets baselines for project scope, determines work procedures/sequences and refines schedules, budgets, risk assessments, staffing, vendor lists and progress billing points.- Works with Operations Managers to identify qualified staff, form project teams, and assign responsibilities.- As appropriate, manages the delivery of projects primarily involving Power Transmission or Distribution Lines, including activities related to project scope, schedule, cost/budget, quality, communications, resources, procurement, and risk elements to optimize exceptional customer experience, quality, and fiscal responsibility.- Meets with customer's management team and stakeholders as necessary during the term of a project to resolve issues and obtain approvals.- Leads the project delivery team to ensure proper delivery of services, work product quality, project communications, customer satisfaction, and profitable execution of the project.- Conforms with KLJ project delivery, safety standards, and driving the KLJ vision and brand.- Perform additional responsibilities as required by business needs.What do I need?- Bachelor's Degree in Engineering, Business, or closely related discipline.- 7+ years of relevant post education experience in an engineering-related environment.- Proficient with developing and sustaining strong professional relationships over an extended period of time by delivering value to clients, actively listening, and following through on commitments.- Advanced ability to articulate company's services in a manner that connects with clients and provides value to them.- Strong self-leadership and interpersonal communication skills with the ability to effectively, persuasively, and tactfully interact with clients, regulators, project managers, and employees at all levels of the organization.- Works independently to provide guidance and leadership to mid-and senior-level teams and project members, with strict adherence to QA/QC.- Proficiency with technical writing, office automation, discipline specific and project management software, technology, math principles, predictive models, spreadsheets, and tools.- Experience with providing critical review for documents and preparing technical deliverables and plans with a high degree of complexity.- Must be flexible to a variety of schedules to meet business needs and quickly adapt to change in a pressure work environment.- Must have significant experience related to leading and performing the Design of Overhead Related Infrastructure Projects (Transmission and/or Distribution Facilities)- Understanding and working knowledge of Electrical Circuits, Fusing Coordination, and Load Flow is a plus- Demonstrated competency with markets, clients and projects of specific service offering- Travel will be required, schedule depending on project-specific requirements.Preferences:- Project Management experience- Certifications in identified specialization- Prior Engineering Consultant experience- Successful experience and track record of developing and selling professional services preferred.Physical RequirementsThe physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.The employee is regularly required to:- Sit, stand, walk, stoop, kneel, twist, crouch, and crawl- Use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms- Talk or hear and communicate clearlyThe employee must:- Frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds.- Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.What else you need to knowThis job description is not meant to be all-inclusive or restrictive and other duties may be assigned. It is a description of the job as presently defined and is subject at any time to revision. This document is intended to describe the general nature and level of work being performed by individuals assigned to this classification. This is not to be construed as an exhaustive list of all responsibilities, duties and skills required. Individuals may be required to perform duties outside of their normal responsibilities, as needed.At KLJ, we have a vested interest in the personal, financial, and professional goals of our employees. We offer a competitive full suite benefit package including health, dental, vision, and life insurance, performance bonus, 401k, employee stock ownership program, and a flexible work environment that gives you options to support excelling both professionally and personally. The options available for the current plan year are described at www.kljeng.com/careers.All applicants must be authorized to work in the US, without employer-sponsorship. KLJ does not sponsor individuals for employment-based visas and does not participate in any OPT training program.KLJ will not be partnering with third-party recruiters on this position. Please review our third-party recruiting policy at www.kljeng.com.Position will be posted until filled. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.