Stockman Bank of Montana COMPLIANCE OFFICER-SECONDARY MARKET LENDING in Billings, Montana
Our people, philosophy and the way we do business have positioned Stockman Bank as Montana’s premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. We are a Montana-born company, built on western values, focused on creating long-standing relationships through integrity, expertise and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent and our work environment encourages productivity, personal growth and job satisfaction.
Position General Responsibilities:
Assist the bank in overall compliance with laws, rules and regulations as directed by the SVP Residential Real Estate Manager. Assist in the monitoring of Stockman Bank’s overall compliance programs with emphasis in Secondary Market Lending. Provide assistance in interpretation of rules and regulations and assist in the development of products/services and general framework for bank management and employees to conduct business in compliance with federal and state laws and regulations.
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
Strong commitment to providing exceptional customer service.
Undergraduate degree or financial industry-specific coursework may substitute for the higher education requirement.
Two years experience in a position with demonstrated ability to effectively organize projects and prioritize workflow.
Working knowledge of Word, Excel, Access or related software.
Demonstrated ability to provide information in concise verbal and written formats is essential for job success.
Compliance or Bank regulatory specific experience a plus.
Mortgage banking courses highly desirable.
Specific Skill Requirements:
Action Orientation – taking initiative to achieve desired results rather than passively waiting for direction.
Applied Learning Ability – understanding new information and complex ideas quickly and without confusion.
Communication Skills (written and verbal) – ability to disseminate complex information in an easily-understandable format to audience of varied knowledge level.
Creative Problem Solving Ability – looking for solutions to achieve desired results.
Strong Interpersonal Skills with ability to interact effectively with all levels of management.
Professionalism – maintaining a professional attitude, image, and work ethic.
Dimension of Job:
Position is responsible for monitoring and/or development of bank-wide regulatory compliance programs with emphasis in fair lending regulations. This function includes researching and interpreting applicable regulations, developing and resenting training programs, fielding questions from bank personnel, and reviewing processes to determine level of compliance. Incumbent collaborates with Real Estate department management and those affected by changing laws and regulations to ensure appropriate changes are implemented. This position will also serve as the primary lead for all credit-related Real Estate regulatory compliance:
Policies and procedures
Implement new laws and regulations
Position Specific Responsibilities, Duties and Competencies:
Implement and monitor an internal compliance audit monitoring program for the following departments: Residential Real Estate, Mortgage Processing, and Mortgage Underwriting.
The Compliance Officer consults and coordinates with Business Unit Compliance Officers, senior management, and internal audit department personnel regarding new and revised legislations and regulations, and revisions and new additions to policies, procedures and products.
This position must maintain working relationship with the Compliance Departments.
a.Promote the improvement of Stockman Bank through quality customer service, promotion of products, professionalism in conduct and diligent work ethic.
b.Greet all customers pleasantly and make them feel welcome and comfortable.
c.Handle transactions quickly and professionally.
d.Effectively handle customer questions and problems.
- Maintain an expert working knowledge of Bank's compliance programs, processes and written policies and procedures that apply to and concern this position’s area of responsibility, including fair lending and all pertinence regulations such as the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and various other Federal and State regulations as they apply.
Physical and Mental Demands (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Occasionally = 0-33% of shift Frequently = 34-66% of shift Constantly = 67-100% of shift
Constant lifting/carrying up to 25 pounds. Constantly required to stand, walk, sit, talk, hear, write, read and keyboard. The employee is also constantly required to reach with hands and arms, use hands to finger, handle or feel objects and to climb or balance. The employee is also required to climb up and down stairs as the work station is located in the basement of the building.
The employee is frequently required to drive a vehicle.
While performing the duties of this job, the employee constantly works with time constraints and exercises flexibility (the ability to shift from one task to another). Constantly maintain attentiveness intensity and duration. Constantly involved in social interactions which constantly require oral communications and constantly require written communications.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Constant abilities used/required on the job are mathematics, memory, reasoning, estimating, problem-solving and exercising judgment.
Frequently has guidance available and co-worker support.
Occasionally the employee must stoop, kneel, crouch, crawl, required to lift and/or move up to 50 pounds and performs routine work with reinforcements available.
Work Environment(The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Constantly works with indoors where the noise level in the work environment is moderate.
Frequently works alone, works with others, around others and with customers and the public.
Frequently works in confined areas. The employee is at times required to drive to and from each branch office. The employee is also required to stay at certain branch locations for up to one week as needed.
Occasionally the employee works extended hours.
Infrequently the employee is exposed to noise and outdoor weather conditions.
Company Functions and Expectations
Technical Knowledge-Has the technical knowledge and analytical skills to fulfill job duties in a positive manner. Keeps abreast of new and changing developments in industry/field especially as it pertains to the individual’s position. Has the ability to analyze situation and react accordingly.
Communication-Expresses information/thoughts clearly and concisely in both written and verbal form. Keeps communication channels open with subordinates and supervisors. Responds promptly to calls or inquiries in a courteous and professional manner. Communication is effective and efficient.
Organization/Planning-Establishes priorities, sets goals and meets deadlines in an accurate and efficient manner. Organizes overall workflow and working area. Quickly identifies problems, makes timely decisions and notifies affected personnel. Plans effectively to ensure timely completion of duties.
Team Work/Professionalism-Is willing to assist others to ensure deadlines are met. Provides assistance to less experienced personnel when needed. Informs appropriate personnel of significant issues in a timely manner. Works well in group environment and with supervisor. Models professionalism by addressing others with appropriate actions and appearance within professional boundaries.
Customer Service Culture-Employees will strive for outstanding, professional and courteous service to our customers and anyone who visits our facility