Job Information
NCI Group, Inc. Customer Service Representative in Billings, Montana
Company DescriptionJob Description
DUTIES AND RESPONSIBILITIES
Responsible for greeting and directing customers and for processing all customer transactions accuratelyand efficiently in accordance with established policies and procedures
- Greet customers when entering or leaving establishment
- Handle customer transactions, issuing receipts, refunds, and pick lists
- Pleasantly deal with customers to ensure satisfaction
- Field phone calls/take messages
- Resolve customer inquiries, guide them and provide relevant information
- Maintain showroom inventory and tidy checkout area
- Prepare nightly deposit
- Other projects and responsibilities may be added at the company's discretion
- Basic computer knowledge and familiarity with POS system
- Strong communication and time management skills
- Attention to detail and strong mathematical skills
- Ability to work with precision in a fast-paced environment
- Attention and care required to prevent errors
- Ability to stoop, bend, stand for long periods of time
- Ability to maintain a constant state of alertness and in a safe manner
Education/Training Requirements:
- High School Graduate or General Education Degree
- 3 years' experience in retail cashier or sales
Site Address:Billings, MT 59101
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.
Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
All your information will be kept confidential according to EEO guidelines
Videos To Watchhttps://youtu.be/S1kAZ11FOL0Cornerstone Building Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, protected veteran status, disability, sex, gender identity, sexual orientation or national origin.