First Interstate BancSystem Director of Home Loans in Billings, Montana
\*\*If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
This position is located at our Billings Downtown branch.
This role has full responsibility for leadership of the Consumer Residential Mortgage business line, including traditional first and second mortgages, consumer residential construction with lot and bridge financing, as well as closed-end home equity. This position has profit and loss responsibility for the entire business unit across all geographies. The role will set strategic direction, work with risk partners to establish policy and ensure implementation of key initiatives, overseeing all functional supporting areas and holding those groups accountable for performance to goals and budget in a compliant fashion. Areas of oversight include Sales and Loan Production, Underwriting, Loan Processing and Closing, Document Preparation, Funding, Financial Analytics and Reporting,
ESSENTIAL DUTIES & RESPONSIBLITES include the following; other duties may be assigned.
Serves as the champion for mortgage lending within First Interstate Bank (both portfolio and saleable). Accountable for overall business line performance and reports out to Executive Leadership on a regular basis, including ALCO.
Works directly with key leaders in the Branch Retail network to drive strong relationships between branch and mortgage staff in the local markets in support of our community banking philosophy.
Provides leadership and guidance to mortgage division staff, driving the highest levels of performance and quality through the establishment of optimal organizational structure, setting realistic but challenging goals, taking and providing feedback, conducting performance evaluations and follow-up.
Responsible for all sales channels, both traditional and digital. Responsible for direct oversight, management and professional development of a team of functional managers, each with responsibility for major supporting functions of the business line, including the following disciplines:
Sales and Loan Production - Lead and loan sourcing and originations, both traditional referral partner network based, as well as digital application sourcing and inside sales, establishing and holding originators accountable to goals, setting compensation structures.
Underwriting - establishing portfolio underwriting criteria in partnership with risk teams, product definition, adherence to investor and regulatory guidelines, driving individual loan approvals, appraisal reviews, exceptions monitoring and tracking.
Loan Processing and Closing - loan processing, fulfillment and funding, issuance of proper disclosures, verifications/validations, ordering, hazard, title and mortgage insurance
Establishes and tests strategic direction for the business line, and drives the creation of the division's operating plan and budget, ensuring that all teams have the proper tools and training to perform effectively in their roles.
Responsible for overall financial performance of the business line, which includes production and revenue growth, new product development, margin management, expense control, profit optimization and compensation plan design.
Leads divisional response to bank Mergers and Acquisitions, including due diligence on acquisition targets and ensuing conversions and integrations related project work.
Works with bank's Finance team to coordinate divisional support for Financial Analytics and Reporting, including the development of internal metrics and reporting, annual budget and performance reporting, data analytics, forecasting and modeling, valuation of financial instruments (loans, MSRs and derivatives), scenario and impact analysis.
Ensures mechanisms for monitoring and reporting out in a timely and accurate fashion on key metrics, Key Performance Indicators and general performance toward objectives, goals and budgeted targets.
Serves as the primary representative of the business line with outside industry partners and key vendor and investor relationships. Participates in industry roundtables, conferences, benchmarking groups and other collaborative peer organizations.
Keeps up to date on the general economic and mortgage industry trends and conditions affecting the business and communicates those observations effectively throughout the organization.
Represents the mortgage division on key cross-functional bank councils and committees as assigned, including ALCO, Data Governance Council, Economics Committee and Compliance Committee.
Drives process improvement activities through identification of new technologies or automation that may be engaged, process workflow changes or staffing model changes that can drive efficiency gains, margin increases or process improvements, all with a goal of maximizing efficiency and profitability.
Is responsible for establishing and ensuring adherence to divisional policy as well as establishing controls and processes ensure compliance with all applicable regulatory and legal requirements.
Works closely with other bank departments and divisions, including Finance, Legal, Technology, Credit, Enterprise Risk Management and Compliance, to drive and maintain efficient and effective relationships with supporting teams.
Sets the organizational tone for internalizing our corporate values, supporting employee engagement and celebrating success.
Position requires the ability to carry out supervisory responsibilities in accordance with First Interstate's policies, procedures and applicable laws. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing the work of direct and indirect reports (+/- 30 employees), appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree from four-year college or university and a minimum of twelve (12) years of experience in mortgage lending across multiple disciplines is required; or equivalent combination of education and experience. Experience in the development and implementation of company-wide initiatives requiring influence-management skills along with experience supervising and leading others preferred.
OTHER SKILLS & ABILITIES
Knowledge of credit card laws and regulations and credit card systems and operations.
Excellent verbal, written and presentation skills.
Strong interpersonal and client relationship skills.
Ability to research and manage multiple projects and deadlines simultaneously.
Experience in working with compliance, auditors and examiners, negotiating desired outcomes, executing project and implementation plans and reporting issues and trends to management.
Familiarity with accounting principles and training in an environment with an emphasis on internal controls and compliance with regulations and rules.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community. Ability to write speeches and reports. Ability to effectively present information to top management, public groups and/or boards of directors.
Ability to work with mathematical concepts such as probability, statistical correlation, validity and inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, and to talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use reach with hands and arms, walk, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate.\*\*If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
Our company is an equal opportunity employer. Employment here is based solely upon an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.