Job Information
Billings Clinic Executive Director Performance Improvement Office in BILLINGS, Montana
You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!
Executive Director Performance Improvement Office
PERFORMANCE IMPROVEMENT OFFICE (BILLINGS CLINIC CLINIC)
req8321
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE
The Executive Director leads the Performance Improvement Office which is responsible for supporting the deployment of the organization’s strategic and operational plan and accelerating performance improvement and engagement at all levels of the organization. Facilitates the development of operational systems (standard work) and the implementation of evidenced-based tactics that achieve engagement and organizational outcomes. Participates in the executive leadership team meetings to guide and strengthen the alignment of work and effective performance management throughout the organization. The position is a high-level leader who can organize and synthesize complex research, methods, and processes across the organization to stimulate and sustain meaningful change and develop leaders to lead key initiatives throughout the organization.
Essential Job Functions
•Facilitates and guides Executive Team in distilling annual goals based on system level and business unit performance requirements. Develop and facilitate a process to prioritize and implement projects based on expected timelines. Actively works with Executive Sponsor of each project to ensure alignment and support for expected outcomes.
• Develops a comprehensive business case process to identify opportunities for performance improvement and facilitate decision-making process with Executive Team. Maintains approved project list and prioritize and connect interdependencies among projects. Ensures appropriate resources for major projects are identified, approved and monitor project status.
• Leads and manages 90-Day planning process to deploy goals and projects down to the front-line manager and staff. Links measurement of project performance to the scorecard and annual leadership assessment and evaluation process.
• Develops and maintains the enterprise-wide measurement and performance infrastructure to measure progress toward annual goals. Aggregates performance measurement from business unit and system sources to facilitate learning and accountability.
• Leads large cross-functional teams and projects to ensure integration of new business initiatives within processes and systems.
• Facilitates the development of operational and support infrastructure for complex organization projects that span across multiple departments and/or functions. Examples could include patient flow, clinical documentation, provider access, staff productivity etc.
• Provides project management and facilitation with operational leaders to achieve outcomes.
• Develops and maintains annual operational budget and measurement tools to monitor fiscal, productivity and quality indicators assuring that fiscal, human and physical resources are maximized.
• Ensures effective processes are in place to foster open lines of communications with leadership, physicians, and staff relating to organizational change.
• Creates communication tools to effectively translate priorities and engage leaders and staff in achieving annual performance goals.
Minimum Qualifications
Education
• Minimum 4 Year / Bachelors Degree Business or Healthcare Administration, or related degree.
• Preferred Graduate Degree Master of Business Administration or Healthcare Administration
Experience
• 5 years of successful experience in a leadership role focused on operations, change management, performance improvement practices and organizational goal development and implementation.
Certifications and Licenses
• MT Driver License at hire ability to be insured to operate organization vehicles.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.