Job Information
Veterans Affairs, Veterans Health Administration Health Technician in Billings, Montana
Summary This position, located at the Montana VA HCS, serves as a Health Technician for the Pathology and Laboratory Medical Services providing medical administrative support and certain types of nursing assistant functions within the laboratory and administrative VA staff. Responsibilities Major Duties of this position include but are not limited to... Coordinates and prioritizes phlebotomy tasks to ensure inpatient and outpatient phlebotomy and sample processing are accomplished. Answer phone calls for the laboratory and relay accurate information or refers to the caller. Assist with autopsy examinations. Provide professional and courteous customer service. Perform venipuncture and arterial blood collections for laboratory testing. Collecting proper tubes using correct order of draw procedures. Labels samples accurately while protecting sensitive data. Provide verbal collection instructions for urine, stool, and other sample. Operate and maintain centrifuge. Complete testing requisitions and pack samples using proper shipping labels according to the specimen types. Perform proper body site preparation for venipuncture and arterial blood collections. Perform proper application of personal protective equipment for routine and isolation blood collections. Recognize signs, symptoms or reactions to phlebotomy procedures (i.e. fainting or vomiting). Prints out appointment list for the lab clinics. Prepares the lab appointment lists for veterans at least one week ahead of schedule to ensure prompt attention to the patient when they present for specimen collection. Investigates missing or incomplete patient laboratory orders. Conducts the nurse or provider involved to ensure missing or incomplete orders are placed or corrected prior to the patient presenting for sample collection. Provides order numbers to technical staff for orders that need to be canceled for various reasons, i.e. duplicated order, patient no longer on medications, etc. Reviews orders in CPRS to ensure that all necessary orders are drawn. Work Schedule: 8:00 am - 4:30 pm Position Description Title/PD#: Health Technician/PD14551-A Physical Requirements: The work requires much walking through the clinic, with occasional requirements to lift objects, computer work and operating office equipment. The position requires the ability to process written and electronic information and the ability to physically control or defend against emotionally distressed patients; above average agility and dexterity is required due to the fine skills of some of the point of care lab testing. The work may require heavy lifting of equipment or patients. The incumbent may be required to commute between two outpatient clinics within the work week, depending on the clinic workload. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/26/2025. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Specialized Experience for this position includes but is not limited to...Knowledge of management's objectives, goals, decisions, policies, and of medical and technical terminology; knowledge of clinic organization, functions, specialties, and programs such as social work, nursing laboratory, supply business offices function, etc.; knowledge of medical and administrative records system, Privacy Act and Freedom of Information Act and HIPPA as it relates to release of information on patients and protecting the privacy of patient information; in-depth knowledge of College of American Pathology regulations on proficiency testing; ability to interpret rules, regulations, policies and procedures to make sound decisions using good judgment; ability to adapt to situations quickly, precisely and accurately; ability to cope with wide variety of problems and to resolve them quickly and decisively; skilled in exercising initiative and originality; ability to deal with a variety of individuals with tact and diplomacy; ability to deal with individuals who are under the influence of alcohol, drugs or has severe psychiatric problems; ability to present self in a professional attitude and to create positive impressions management's representative; ability to complete assigned projects, studies, narrative and statistical reports and reviews in a thorough, accurate and timely manner; skill and precision in use of the tools, materials and specialized laboratory equipment; and knowledge of critical lab values and the procedure for documentation of follow-up care. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have the following education requirements to qualify under specialized experience. Successful completion of a full 4 year course of study leading to a bachelor's degree with major study or at least 24 semester hours in subjects directly related to the position. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Percentages of your completed education and experience are calculated to determine eligibility requirement for this position at the GS-05 level. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information "Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act." Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.