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First Interstate BancSystem Home Loan Quality Control Team Lead in Billings, Montana

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.This position can be located in Sioux Falls, SD Downtown, Billings, MT Downtown, and Eugene, OR branch.What's Important to YouWe know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.- Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO.- To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off.- Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one.- The health and happiness of the places we call home matter to us. Learn a little more about what we do for the and why we want YOU to be a part of it.We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.*SUMMARYReports to the Home Loans Quality Control Manager. Responsible for the supervision of overall loan quality of the Home Loan Division loan originations & servicing to include the day-to-day operation of the Quality Control Department, its policies, procedures, and staff. Assists in implementation and maintenance of the Quality Control Plan and procedures within the plan as needed to ensure compliance with the Bank's philosophy regarding quality control as outlined in the Quality Control Plan.Propose policy changes and recommendations for the Home Loan Policy which provides criteria for loans originated for sale or portfolio. Provide recommendations for educational or training needs for all branches where problems are uncovered in quality control reviews. Play an active role in working with Compliance partners to ensure the department is meeting regulatory requirements for all governing bodies.ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned.- Provides leadership for the quality control program designed to ensure continuous production of home loans consistent with established standards.- Helps develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of home loans.- Assists in the development of standard reports on data integrity and Quality Control findings from pre-funding, post-closing audits and investor suspension items.- Provides leadership regarding inspections and auditing activities to ensure continuous control over home loan operations and production.- Helps plan, promote, and organize training activities related to product quality and reliability.- Assists with the investigation of all customer complaints and implements procedures for improvement as needed.- Meets with the Home Loans Quality Control Manager, Home Loans Production Staff & Compliance Team regularly to confirm adherence to regulatory requirements and avoid duplication of efforts in identifying or resolving failure points identified.- Must be able to represent First Interstate Bank in meeting with investors, vendors & regulatory agencies in a professional and responsible manner.- Will need to work with Home Loans Operations Manager to ensure appropriate technology is in place to accomplish the goals of the organization.- Works with Operations System Admin to implement new tools or applications in the department.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION &/or EXPERIENCEBachelor's degree (B. A.) or (B.S.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Demonstrate a working knowledge of the mortgage servicing function, quality control for servicing, and compliance regulations as they relate to real estate lending.OTHER SKILLS & ABILITIESAbility to meet deadlines. Must be able to meet all requirements of the servicing and origination quality control plans accurately and timely. Ability to communicate with various levels of management, employees, and coworkers in a friendly and courteous manner. Professional appearance and adherence to FIB dress code is required.LANGUAGE SKILLSAbility to read and comprehend laws and regulations related to servicing quality control requirements and real estate lending. Ability to draft reports and memos concerning findings of quality control and compliance work. Ability to effectively present findings to various levels of management and employees of the organization.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.REASONING ABILITYAbility to understand and apply legal and regulatory requirements of servicing quality control and compliance and make judgments concerning adherence to such laws and regulations. The ability to identify the magnitude of issues noted and communicate the issues to various levels of management.PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT *The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.Our company is an equal opportunity employer. Employment here is based solely upon an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.