Job Information
Spherion INTAKE FRONT DESK RECEPTIONIST in Billings, Montana
Are you looking for a wonderful office to work in? We just took an order for a fabulous medical office looking for a "Intake Receptionist"Pay is $16.50 with no experience, $17.50 to $18.50 with 2+ years experience.Greets patients and family members, verifies/obtains accurate, complete demographic and insurance information and consents on patient charts. Gathers new or updated insurance information on each patient visit to insure accurate billing information is in the system.Maintains multi line phone system.Taking messages for medical records if designated person is not available.Obtains appropriate patient/guardian signatures on required forms. Creates accurate labels for charting and name bands, placing labels on all necessary documentation.Ensures patients and their family members’ information needs are met regarding their surgical/pain procedure or other concerns.Monitors and maintains waiting room and waiting for patients and their families.Prepares charts, ensuring accuracy and confidentiality are maintained.Responsible for verification of completeness and filing of all patient medical records accurately, and in a timely manner.Receives cash co-payments from patients and follows corresponding procedure for cash collection.Responsible for answering phones and taking messages, opening and distributing mail received in the afternoon.Print dictated letters on letterhead sent by dictation to email and distribute to physicians’ desks to sign.Attends all office meetings and educational opportunities when planned and announced.Rotated duties: referral responsibilities from outside agencies and proper protocols followed, working patient charts when appointments are set for each provider, handling medical records for patient requests and Dr. office requests, pulling and reviewing the charts before the appointment (the day prior), and filingdictation into patient charts)Always maintain patient confidentiality.Performs efficiently in emergency situations.Other duties as assigned by the Business Office Manager.High School diploma or equivalent.Minimum two to four years related registration/receptionist experience, health care setting preferred.Minimum two to four years customer service experienceLight X_Lifting 40 lbs maximum with frequent lifting/carrying up to 10 lbs