First Interstate BancSystem IT Senior Network Manager in Billings, Montana
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.This position can be located at our Great West Center in Billings, MT or Sioux Falls, SD Downtown branch.What's Important to YouWe know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.- Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO.- To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off.- Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one.- The health and happiness of the places we call home matter to us. Learn a little more about what we do for the and why we want YOU to be a part of it.We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.*SUMMARYThe person in this leadership role is accountable for the enterprise network and telecommunications services in the IT organization. The IT Senior Network Manager is responsible for the design, implementation, maintenance, and support of First Interstate Bank's enterprise network. This individual will have a diversified background of technical experience, demonstrated project management acumen and excellent vendor management skills, be an adept leader of people, plus have a superior, service-oriented approach to IT operations. As a member of the IT leadership team, the role contributes to the development and execution of strategy and ensures its alignment with the organization's technology and business strategy and the delivery of capabilities required to achieve business success.ESSENTIAL DUTIES & RESPONSIBILITIES- Provides oversight and direction for the operations and support of the network services team fostering a highly effective team environment.- Provides leadership and direction to the Telecommunications Manager for day-to-day operations.- Provides input to the Director of IT Infrastructure and Operations as well as to peers responsible for other aspects of I&O.- Fosters a business-oriented culture and mindset driven by continual service improvement techniques.- Supports the development and execution of the I & T strategy, partnering closely with Enterprise Innovation, Solution, and Architecture.- Maintains a business mindset when coordinating changes to ensure business impact is limited. Builds and maintains relationships with other IT leaders to develop a clear understanding of business needs.- Promotes teamwork, collaboration, and transparency.- Ensures cost-effective decisions are made while maintaining the ability to be agile with changing business priorities.- Provides direct input to the IT Operations annual operating and capital expenditure budget for I&O and manages expenses to stay within plan.- Translates strategic goals and priorities into technical strategies and objectives for his/her department.- Maintains currency on new technologies and provides input on what emerging IT operations technologies and methods should be introduced, integrated and assimilated within IT.- Supports the IT organization's sourcing strategy and provides oversight for vendor and partner relationship management.- Provides leadership, coaching and direction to direct reports and subordinates.EDUCATION and/or EXPERIENCE- Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration or related field or equivalent work experience.- 10+ years of experience in IT.- Strong understanding of network architecture, routing, switching, and security.- Up-to-date knowledge of current protocols and standards, including Core Switching/Routing, SSL/IPSec, Virtualization, Business Continuity, Disaster Recovery, and Voice.- Five years of progressive leadership responsibilities.- Demonstrated experience in establishing standard processes and managing performance to achieve key metrics.- Experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts.- Experience or demonstrated capability in leading IT operations teams in complex and dynamic environments requiring 24/7 support.- Preferred experience with Palo Alto Networks.- Attainment of relevant certifications and professional networking via involvement in industry groups.OTHER SKILLS & ABILIITIES- Exceptional leadership skills, with the ability to communicate a vision that inspires and motivates staff and aligns to the IT and business strategy.- Ability to instill confidence in the CIO and Director IT Infrastructure and Operations that IT operations contributes to the business value of IT.- Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.- Excellent service management planning and execution skills.- Strong IT operations acumen, including cross-domain knowledge and preferably earlier career experience in an individual contributor role in IT operations.- Experience in budget planning and financial management.- Demonstrated ability to develop and execute a plan that ensures that the right people are in the right roles at the right time, and that employees are highly engaged and satisfied.- Strong vendor management and partner relation skills to identify and leverage resources internal and external to the enterprise to enhance capabilities that support business objectives.- Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to senior leaders, and business concepts to the I&O workforce.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.COMMUNICATION SKILLSAbility to write reports, business correspondence and respond to common inquiries or complaints from bank customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Applies oral and written communication in a clear and concise manner. Uses effective communication skills in collaborating with co-workers and internal customers. Influences others with clear explanations of facts and ideas.OTHER SKILLS & ABILITIES:Promotes a culture of knowledge sharing across domains and oversee initiatives to proactively support sharing of best practices among the technology, business, and firm-wide leadership teams. Exceptional interpersonal skills, including teamwork, facilitation, and negotiation. Ability to balance the long-term ("big picture") and short-term implications of individual decisions. Ability to rapidly comprehend the functions and capabilities of new technologies and their impact on the bank. Ability to apply multiple solutions to business problems. Knowledge of financial models and budgeting. Maintain a clear and precise focus on delivery of a consistent client experience through people, process, and technology venues.REASONING ABILITYAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Identify problems and develop solutions. Exhibit sound and accurate judgment. Demonstrate common sense and logic in day-to-day activities. Demonstrate original thinking and willingness to make decisions.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT*The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is moderate.**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.Our company is an equal opportunity employer. Employment here is based solely upon an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.