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Job Information

Humana Lead Account Management Professional in Billings, Montana


The Channel Development Lead defines the account management strategy for Humana Pharmacy's commercial accounts. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial, and in addition to managing relationships for key accounts is responsible for expanding these relationships (products and services) as they are developed. Leads an account management team of 2-3 direct reports.


The Channel Development Lead develops, manages and communicates key performance indicators to drive account management program effectiveness and to optimize revenue and cost efficiencies. Provide data driven expertise and management reporting to improve account management performance and increase market share. Develop go to market strategies and identify new business opportunities to increase overall sales portfolio, based on emerging product portfolio deployments. Identify key areas of improvement through trend and utilization analysis. Collaborate closely with business leaders, marketing and finance to ensure effective, strategic, and competitive account management plans. Advises key Pharmacy stakeholders to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action

Required Qualifications

  • Bachelor's Degree in Business, Finance or a related field

  • Demonstrated sales and account management experience in the health solutions industry

  • 4 or more years of account management team leadership experience

  • Prior experience leading a sales and account management team

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications

  • Master's Degree in Business Administration

  • Healthcare industry experience

Additional Information

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website

Additional Information:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health screening questionnaire.

Scheduled Weekly Hours