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Billings Clinic Medical Technologist in Billings, Montana

Medical Technologist




Day, Weekends

Full-Time (.75 or greater)

1.00 = 80 hours

Job Summary

The hospital Medical Technologist is responsible for performing high complexity clinical laboratory testing in one or more sections of the laboratory with full responsibility for quality control and quality assurance in accordance with CLIA regulatory requirements and standards. Medical Technologist is responsible for specimen processing, test performance and for reporting test results. Additional characteristics for the Lead Role: Acts as a lead for an assigned area of department, including assisting with the day to day operations of the department, responsible for quality control and regulatory readiness of department.

Essential Job Functions


Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

Collects and prepares test samples according to established procedures and policies. (Patient Care, Lab, Specimen Collection)

Performs waived, moderate and high complexity test specimen analysis according to established policies and procedures. (Patient Care, Lab, Specimen Analysis)

Evaluates, interprets and validates test data prior to reporting. Be capable of identifying problems that may adversely affect test performance or reporting of test results and either correct the problem or immediately notify leadership. Responsible to adhere to and follow the laboratory’s established policies and procedures whenever testing systems are not within the laboratory’s defined acceptable levels of performance. (Patient Care, Lab, Evaluates Data )

Maintains daily operations of the laboratory/department to include, but not limited to calibration and maintenance of equipment; maintains adequate working inventory. Adheres to quality control policies, documents all quality control activities, instrument and procedural calibrations and maintenance performed. Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications. (Patient Care, Lab, Lab Equipment )

Utilizes performance improvement principles to assess and improve quality. core

Performs other duties as assigned or needed to meet the needs of the department/organization.

• Additional duties for level 2

Acts as a resource to all levels of staff, responding to questions regarding all aspects department services and assisting with problem resolution. (Leadership, Resource, Department Resource)

Meets annual goals and expectations set by the laboratory leadership team for any one of the following:

Andrology operations

Safety Officer

Laboratory CAP readiness

Facilitate laboratory committee work and participates & reports out on Organizational Committee(s) to laboratory leadership team

Queries/Report Writing

New Technology

Train new employees and medical technology interns

Stem Cell operations

• Lead Duties (Standard Lead Duties)

Acts as lead for assigned department. Assists in the management of the day to day operations of department. Responsible for orientation of new staff and ongoing training/education for staff. Responsible for maintaining daily staffing in area. Participates in and provides input into interviewing, hiring, performance appraisals and disciplinary procedures. Leads staff meetings. (Leadership – Standard Lead Duties – Day to Day Operations, Lead)

Responsible for coordinating regular maintenance activities and supply inventory. Participates in the evaluation of supplies, including quality and costs. (Leadership – Standard Lead Duties – Maintenance Activities)

Provides technical expertise and support. Acts as a resource for technical issues. Coordinates with leadership on new technology implementations. (Leadership – Standard Duties – Technical Expertise, Lead)

Responsible for ensuring adherence to regulatory standards and ongoing regulatory readiness of department and staff. Evaluates and maintains records of quality control procedures. Responsible for policies and procedures designed to meet regulatory standards. (Leadership – Standard Lead Duties – Maintenance Activities)

Essential Functions Disclaimer

Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Department or Level Specific Duties and Responsibilities

• Minimum Qualifications

Nationally registered or eligible for registration as a Medical Technologist

Current or eligible for Montana State licensure as a Medical Technologist within three months of employment.

• Experience

No prior experience required

• Cross-Training

• Cross-Training on Information/ SPECIFIC Systems

• Knowledge

• Analytical Skills

Analytical skills necessary to understand and resolve routine operating problems within scope of licensure.

Analytical skills necessary to perform specimen analysis according to established policies and procedures

Analytical skills necessary to evaluate, interpret and validate data prior to reporting

• Independent Judgement

Work is performed under general supervision in accordance with regulatory requirements, established policies and procedures and general directives.

Assumes responsibility for initiating follow-up to prevent and/or resolve problem scenarios and coordinates with the appropriate department and/or person.

Expected to prioritize all aspects of job.

• Interpersonal Skills

• Service Recovery

• Education

• Project Management

• Leadership

• Supervision of Others

• Process Improvement / Quality Assurance /Risk Management

• Fiscal Responsibility

Participates in the financial viability of Billings Clinic by ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients.

• On-Call Responsibility

• Technical Skills

Quality Control/Assurance – Full responsibility for review of quality control and Levey Jennings, trends shifts. Monitors and documents quality assurance indicators and interprets root cause analysis (RCA) for test variances and controls. Works on process improvements for patient care.

Proficiency Testing – Review proficiency and initiate corrective action as appropriate

Maintenance Log Review – Ensures all equipment maintenance is being documented appropriately. Sign off for equipment calibrations.

Complaint Management – Reviews and troubleshoots problems that may arise and reports information as appropriate to Laboratory Leadership Team

Competency Testing – Completes yearly competency testing on staff and conducts phlebotomy training

Compliance – Reviews and reports compliance issues that may arise.

• Study Assignments

• On-call Responsibility

• Information Systems

• Project Management /Requirements gathering and analysis Skills

• Resource

• Organizational Skills

• Community/Patient Education

• Professional Affiliations

• Overall Performance

• Duties

• Patient Care

• USP-797 Media Fill Testing, Environmental Sampling & End Product Testing Requirements

• Promotional Guidelines

• Essential Functions

• Service/Sales Time Allocations

• Pay Plan Components

• Specimen Examination and Submission Authorization

• Research or Process Improvement, Committee or Council Participation

• Criteria/Role/Activity



Billings Clinic policy and procedures, both organizational and departmental

Personal computers, hardware and software

Billings Clinic Code of Conduct

Billings Clinic’s Compliance and Integrity Program

HIPAA and confidentiality requirements

Patient’s rights

Customer service techniques and Personal Service Excellence (PSE)

Knowledge, Skills and Abilities

• Personal computers, hardware and software

• HIPAA and confidentiality requirements

• Biology, chemistry, hematology, microbiology, serology and mathematics

• Instrument maintenance

• Infection control procedures

• Regulatory requirements (i.e., Joint Commission, CAP, OSHA, CLIA etc.)

• Professional communication skills, both verbal and written

• Working to enhance a positive work environment by utilizing effective communications which demonstrates respect and support in all contacts with customers which include internal, external and co-workers

• Incorporate population specific needs into all aspects of communication and patient care; scope of service will encompass age groups ranging from infant to geriatric

• Communicate clearly and effectively, both verbal and written

• Establish and maintain collaborative relationships

• Work with frequent interruptions, time deadlines, high volumes and difficult patients

• Work collaboratively with members of the laboratory and organization to improve organizational outcomes

• Anticipate the needs of internal and external customers with empathy and understanding

• Communicate test results effectively

• Recognize confidentiality is an ethical, moral, and legal responsibility; accesses and disclosures information on a need to know basis

• Errors in conducting analysis could result in poor quality test results which could negatively impact the quality of patient care

• Medical Technologist is responsible to perform only those tests that are authorized by the laboratory Director and require a degree of skill commensurate with the individual’s education, training or experience and technical abilities. MINIMUM QUALIFICATIONS


Min/Preferred Education Level Description

Minimum High School or GED

Years Of Experience

Minimum Years of Experience Comments


Certification Title Required To Have By Comments


License Title Required To Have By Comments

At hire Montana locations Current or eligible for Montana State licensure as a Medical Technologist or ability to become licensed

Other Minimum Qualifications

• Wyoming locations

Nationally registered or eligible for registration as a Medical Technologist

Minimum Qualifications Disclaimer

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, Billings Clinic is governed by a board of community members, nurses and physicians. Billings Clinic is an integrated multi-specialty group practice with a 304-bed hospital and Level II trauma center. Billings Clinic has more than 4,700 employees, including over 550 physicians and advanced practitioners offering more than 80 specialties. Learn more (

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.