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Billings Clinic Patient Care Assistant in BILLINGS, Montana

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here ( to learn more!

Patient Care Assistant



Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)

Starting Wage DOE: $17.00 - $21.25

This position may be eligible for a $1500 sign-on bonus

On-the-job training provided

Works collaboratively with the health care team including nursing staff and other health care providers to meet the physical, psychosocial, educational and spiritual needs of the patient and family.

Essential Job Functions

• Supports and models behaviors consistent with the mission, vision, values and philosophy of Billings Clinic. Functions within the core competencies and “Minimum Specifications” set forth by the organization.

• Responds in a timely, pleasant, efficient manner to the needs of the patient, using PSE guidelines. Adheres to confidentiality (HIPPA) and patient right requirements.

• Performs phlebotomy procedures per established laboratory guidelines for collection and processing of specimens.

• Collects laboratory specimens as needed. Performs Point of Care (POC) laboratory testing (glucometer).

• Performs basic patient care, treatments, and documentation by provider order and delegated by RN. These tasks are identified and detailed on the Patient Care Tech Skills Checklist:

• Assists patient’s activities during care, ambulating and turning.

• Gets necessary equipment for treatments by caregivers.

• 1:1 as assigned stocks floor & essential patient needs for par levels.

• Reports changes in patient condition, patient needs, and patient/visitor problems to the Primary Nurse/or Charge Nurse.

• Rest walks may be needed for 2 person transfers.

• Performs EKGs as required and places patients on cardiac monitors.

• Assists Diagnostic Imaging Tech with assisting in transfer of patients to CT or US.

• Assists physician/RN as needed with tasks such as providing supplies and equipment.

• Maintains clean patient environment by assisting in the cleaning and maintenance of the waiting room and patient rooms. • Performs linen changes for occupied beds while maintaining proper patient body alignment and comfort.

• Knowledge and competence in all equipment cleaning

• Utilizes appropriate personal protective equipment

• Is versed in aseptic and sterile technique

• Visual acuity’s

• Utilizes performance improvement principles to assess and improve the quality of patient care.

• Takes responsibility for identifying own development needs; meets all system and departmental educational requirements. • Attends required meetings and participates in committees as requested. Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.

• Performs all other duties as assigned or as needed to meet the needs of the department/organization. -Including mandatory education.

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

• Department or Level Specific Duties and Responsibilities

• Basic computer skills needed for documentation, and E-mail communication

• Basic understanding of policies and procedures.

• Able to respond to routine questions and routine problems regarding patient care within the scope of Billings Clinic Patient Care Assistants.

• Analytical skills necessary to understand a variety of basic and/or routine problems.

• Work is performed independently in conjunction with assigned schedules and operating procedures per delegation

• Assists in the follow-up of problem scenarios and helps coordinate with appropriate person.

• Expected to prioritize some aspects of the job

• Interpersonal skills which enable team member to appropriately respond to a variety of patient/family requests and inquiries.

• Interpersonal skills that allow team member to respond to other staff questions and issues.

• Ability to utilize and apply PSE skills

• Demonstrates personal accountability in all facets of role responsibilities

• Anticipates & deals with issues proactively

• Participates in departmental and/or Billings Clinic Meetings

• Active participant in keeping a safe work environment.

• Performing basic phlebotomy procedures to include a variety of draw sites, specimen preparation

• EKGs.

• Understanding and compliance of 1:1 policy

Minimum Qualifications


• High school graduate or equivalent


• Six-(6) months on the job orientation or other health related field performing patient care in a health care facility, preferably an acute care hospital, and/or pre-hospital setting preferred

Certifications and Licenses

• Must successfully pass Billings Clinic phlebotomy training

• Current Montana certification or license applicable to training and/or level

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.