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Job Information
Billings Clinic Patient Financial Services Lead (Full-time/Billings) in BILLINGS, Montana
You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!
Patient Financial Services Lead (Full-time/Billings)
PATIENT FINANCIAL SERVICES (ROCKY MOUNTAIN PROFESSIONAL BUILDING)
req8133
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)
Starting Wage DOE: $19.68 - 24.60
The Patient Financial Services Lead provides leadership to one or more areas within Patient Financial Services to include billing & EDI, claims, data entry and/or operations. Acts as a resource to staff responding to procedural questions and assistance with problem resolution and provides coverage for staff absences and vacancies. This position assists and supports the management in coordinating day to day operational needs of the department, orienting staff, providing training staff (both new and ongoing training), and provides input into interviewing, hiring, performance appraisal and disciplinary processes. The Patient Financial Services Lead, in cooperation with management ensures compliance to contract, agreements, arrangements, and government policies and procedures. The Patient Financial Services Lead is responsible for performing the same daily job tasks as those they are leading and is responsible for the financial interests of the organization by assisting in the interpretation of payer regulations, and verifying payments and adjustments are appropriately applied to accounts based on government, contract and other regulations.
Essential Job Functions
• Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.
• Acts as a resource within one or more of the areas within Patient Financial Services (billing & EDI, claims, data entry and/or operations) to staff responding to procedural questions and assistance with problem resolution. Participates in determining work priorities and assigns works to staff.
• Ensures adherence to regulatory requirements as defined by government agencies and other third-party payers.
• Assists and supports supervisor and manager in coordinating day to day operational activities within the assigned area(s) and ensuring adherence to quality and production standards which support the efficient and effective management of the revenue cycle.
• In conjunction with supervisory staff, reviews and analyzes contracts, agreements, and government regulations to ensure compliance. Participates in development of policy, procedures, and documentation.
• Prepares reports on the status and efficiency of the assigned area(s) utilizing various reporting tools including report writers and query. Reports and analysis may be essential for senior management decision making.
• Participates in orientation and training of new staff and ongoing training and education of existing staff. Responsible for maintaining procedure and policy documentation utilized for training and as an ongoing reference.
• Provides input into the interviewing, hiring, performance appraisals, coaching/counseling and/or disciplinary processes.
• Utilizes performance improvement principles to assess and improve quality, and workflow processes.
• Identifies needs and sets goals for own growth and development; meets mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental, and outside agency environmental, employee or patient safety standards relevant to job performance.
• Performs other duties as assigned or needed to meet the needs of the department/organization
Minimum Qualifications
Education
• High School or GED
Experience
• Two years of Billings Clinic patient accounts or insurance billing related experience
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.