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Billings Clinic Patient Safety Attendant-Nursing Resources .9 FTE in Billings, Montana

You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.

We look forward to meeting you.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet?-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Patient Safety Attendant-Nursing Resources .9 FTE

NURSING RESOURCES (Billings Clinic Main Campus)

req1450

Shift: Day, Evenings, Nights, Weekends

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 0.90 = 72 hours(Non-Exempt)

Starting Wage DOE: 11.28- 13.53 DOE

The incumbent in this role will be responsible for providing constant observation for assigned
patients. Responsible to remain actively engaged with the patient when they are not resting and
monitoring the patient for safety and assisting care provider staff as appropriate.

Essential Job Functions

• Provides constant observation by remaining at the bedside assigned to and remaining alert and
focused on the patient. Adapts environment to provide maximum comfort for patient:
• Room temperature
• Room lighting
• Noise levels (generally quiet with low stimulation)
• Calms the patient as needed and provides diversional activities/distractions such as reading, games,
activity apron, television, radio, coloring, or taking the patient for a walk as allowed.
• Maintains a safe room environment by keeping room free of obstacles and ensuring patient’s
personal items are kept within reach (i.e., call light, bed side stand, glasses, etc).
• Helps patients that can walk with minimal assist to the restroom, helping with use of a walker,
pushing a wheelchair, etc.
• Assists Certified Nursing Assistants or other care providers with simple tasks such as bed making,
filling water pitchers as appropriate, or keeping the room orderly.
• Identifies needs and sets goals for own growth and development; meets all mandatory
organizational and departmental requirements.
Created By: Sierra Bacheller November 02, 2020 Version: 5
• Maintains competency in all organizational, departmental and outside agency environmental,
employee or patient safety standards relevant to job performance.
• Performs other duties as assigned or needed to meet the needs of the patient/department.
• a) May be requested to assist with transporting or transferring patients
• b) May be requested to assist with various clerical tasks such as filing charts
• c) May be requested to assist with stocking supplies
Knowledge, Skills, and Abilities

KNOWLEDGE OF:
• Billings Clinic policy and procedures, both organizational and departmental
• HIPAA and confidentiality requirements
• Patient’s/resident’s rights
• Billings Clinic Code of Business Conduct
• Billings Clinic Corporate Compliance Program
• Basic education on disease processes necessitating need for constant observation
• Educated on patient and PSA safety, i.e., standard precautions (hand washing, contact isolation),
fall/injury prevention, back safety, National Patient Safety Goals, etc
• Knowledge of diversional activities
• Activity tools, diversion kits available on the units
SKILL IN:
• Professional interpersonal communication skills
• Interpersonal skills which enable the incumbent to appropriately respond to a variety of
patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other
health care providers, and to check for understanding, allay apprehension and enlist cooperation of
the patient
• Utilizing and applying PSE skills
• Communicating with patient and family and the nursing staff
• Engaging the patient and monitoring the patient for safety and assisting care providers as needed
• Analytical skills necessary to understand a variety of basic and/or routine problem scenarios
associated with patient care
• Refers more difficult problems to LPN, RN, physician and/or non-physician provider
ABILITY TO:
• Incorporate population specific needs into all aspects of communication and patient care; scope of
services provided will encompass age groups ranging from infant through geriatric
• Communicate clearly and effectively, both verbal and written
• Establish and maintain collaborative relationships
• Utilize time management concepts to maximize time effectively
• Communicate clearly and effectively both verbally and in writing
• Work effectively in a team environment
• Work with general supervision
• Function in a chaotic work environment with changing priorities as it relates to patient care needs
COMPLEXITY & DIFFICULTY:
• Professional conduct in dealing with difficult situations with co-workers, patients, families and
visitors.
• Resourcefulness in dealing with simple to moderate complexity requires ability to prioritize duties
with assistance of nursing personnel.
• Performs duties as determined by Billings Clinic guidelines, physician order, and nursing direction
• Work is performed under the clinical supervision of the RN or LPN
• Simple duties performed independently

Minimum Qualifications

• Must be sixteen (16) years of age
• Prior patient related experience desirable, but not required (i.e., Medical Assistant, Unit Clerk,
housekeeping staff)
• CPR Certified
• Or an equivalent combination of education and experience relating to the above tasks, knowledge,
skills and abilities will be considered
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

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