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Job Information
Billings Clinic Pre-Access Supervisor in Billings, Montana
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!You can make a difference here. About UsBillings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.Your BenefitsWe provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing ExcellenceBillings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!Pre-Employment RequirementsAll new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Pre-Access Supervisor PRE-ACCESS (ROCKY MOUNTAIN PROFESSIONAL BUILDING) req9310Shift: DayEmployment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage: $22.18 - 26.06Under general supervision of the Manager of Pre-Access, the supervisor is responsible for the supervision of the daily operations of the revenue cycle and services associated with the Pre-Access Department. The supervisor leads and directs work assignments coordinating with other Billings Clinic departments and external providers to accommodate patient flow needs. The supervisor is responsible for leadership to all departmental staff and personnel management to include interviewing, hiring, orientation, training and creating-updating training manuals, performance appraisals, coaching, counseling, mentoring and disciplinary processes. Operations within the Pre-Access Department include support for the Pre-Access denial team, responsibility for one of the patient's first impressions of Billings Clinic. Staff provide education both verbally and via mail to manage the patient and/or family member's expectations as a patient of our facility. New and some established patients for hospital services will be contacted to obtain all patient and guarantor demographics, insurance information including any information related to accident insurance, etc. as well as emergency contact information. All regulatory requirements as to determination of primary, secondary, and tertiary carrier status will be collected. Staff will inform patient/family member of insurance billing processes as well as payment expectations. Payment policies will be reviewed as well as any need for co-payment and/or coinsurance/deposit requirements. Through the conversations during registration and demographic information collection, staff will provide patients with information regarding the need to contact Financial Representatives in reference to financial assistance and/or payment arrangements. Addresses will be verified electronically by staff members. Over sees and provides back up for insurance build and maintenance duties for entire facility and domain. Essential Job Functions* Interprets, supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service. Provides leadership for the staff within the Pre-Access Department who provide first impressions of Billings Clinic (both hospital and clinic) to patients and family members. Focus on patient service is first and foremost.* Oversee Pre-Registration team- complete review of patient demographics and health plans for upcoming dates of service for hospital services.To view the full job description, click here>