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Humana Principal Solutions Architect - Digital Channels in Billings, Montana


The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience.


Principal Solutions Architect - Digital Channels

We're looking for someone who is well rounded in the end to end Healthcare journey to lead Digital Channels Architecture practice supporting external facing web and mobile products impacting millions of Humana's active and potential members and partners. Digital Channels Architecture team includes highly specialized solution, application and cloud architects and is looking to innovate the digital consumer experiences on the delivery of healthcare services to the growing populations we serve. This role serves as an inspirational thought leader to challenge/influence all levels across the organization to embrace contemporary Digital thinking and guide modernization efforts. You will be a critical part in not only technology innovation but improving the quality of life our customer.

The Principal Solutions Architect - Digital Channels works with partners across the organization to build a consumer centered architecture that supports our mission of improving the health of the populations we serve. You will be part a tactical team tasked with building architectural solutions that span across Security, Infrastructure, Application and Cloud domains to extend Humana's technological edge into the future. Works with senior executives to develop and drive segment or enterprise-wide functional strategies. Advises one or more areas, programs or functions and provides recommendations to senior executives on matters of significance, and as an advanced subject matter expert competent to work at very high levels in multiple knowledge and functional areas across the enterprise.


  • Understands and advocates architecture principles and articulates value proposition of architecture to business and technology partners.

  • Ensures decisions around architecture are made in alignment with defined strategies and deviations from standards are accurately identified, addressed, and communicated.

  • Sets technology strategy to deliver on corporate objectives and expected outcomes.

  • Leads a team of architects designing and configuring the technical systems and application architecture across all platforms, systems, applications and hardware within the Healthcare Ecosystem.

  • Works with peers from other segments and Enterprise Architecture on development and execution of Enterprise IT Standards and frameworks.

  • Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

  • Make decisions around technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

  • Influences enterprise strategy.

  • Develops and maintains technology roadmap in partnership with Business leaders to deliver desired outcomes.

  • Creates a team culture of inclusion, support, and curiosity that demonstrates the Humana values.

Role Essentials:

  • Broad technology experience across several of these areas including: cloud architecture, digital marketing, NoSQL databases, event streaming, analytics, machine learning, networking, security, storage, DevOps, containers, server less, CI/CD, management and monitoring, cloud migrations, digital transformation.

  • Experience in the design and implementation of complex IT solutions (including scalable cloud-based solutions).

  • Experience with large enterprise level systems and managing data at scale.

  • Experience with multiple public cloud providers.

  • Experience architecting cloud native solutions or migrating on-prem solutions to cloud.

  • Candidate must be willing to switch the gears as needed to swing between different areas of Digital Channels based on the designated assignments and exigencies of duty.

  • Prior experience providing technical leadership to a team of Lead and Senior Architects.

  • Understands and can articulate common architectural patterns and design principles.

Required Qualifications

  • Bachelor's degree in Computer Science or related IT field

  • 10 or more years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field

  • 2-5 years of project/people leadership

  • 2-5 years of experience with Cloud Computing & certifications in Cloud Technologies

  • 2-5 years of experience with platform implementation and transformation

  • Extremely strong technical foundation with a solid background in architectural patterns involving Digital Experience Strategy and ability to map technology concepts across various technology platforms

  • Experience in leading thru organizational change

  • Strong communication skills for creating and sharing presentations to multiple levels of audiences of stakeholders - i.e. senior executives in business and IT, architects, developers, etc.

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's Degree in Computer Science or a related field (IT, MBA, etc.)

  • Cloud Solutions Architect certification(s) with major CSPs (Azure preferred)

  • Experience in agile development and work practices

Additional Information:

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

  • Provide proof of full vaccination or commit to testing protocols *OR  *

  • Provide proof of applicable exemption including any required supporting documentation

  • ​​Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours