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Billings Clinic SECRETARY HOME OXYGEN DME (Per Diem) in Billings, Montana

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!


HOME OXYGEN AND DME (Billings Clinic Main Campus)


Shift: Day, Weekends

Employment Status: Per Diem

Hours per Pay Period: 0.01 = per diem (Non-Exempt)

Starting Wage DOE:$15/hour

Under general supervision performs a variety of office responsibilities necessary for the smooth, effective, and efficient operation of Home Oxygen and DME to include but not limited to general clerical and administrative support, managing multi-line phones, scheduling appointments, pre-certification of services, charge entry, insurance billing; medical record management and managing a variety of databases.

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Receives and assists visitors, patients and guests and all telephone callers using multi-phone lines, screens and prioritizes calls, assists whenever possible or directs to the appropriate individual or department as needed.

• Accounts for all patient encounters ensuring a completed charge sheet is submitted for each patient. Performs data entry of patient charges ensuring accuracy and timeliness and works with Coding Resources to ensure coding accuracy and to incorporate new and updated procedure codes are incorporated as appropriate.

• Maintains all department billing and is responsible for collecting insurance co-pays and submission of timely and accurate claims to primary, secondary, and tertiary insurances for both electronic and paper submission. Prepares a variety of weekly and monthly reports regarding billing status.

• Schedules patient appointments and inputs orders for Sleep Studies, Home Devices, Outreach, Labs, X-rays, CT’s, Pulmonary Function Testing, and Telemedicine.

• Performs secretarial and administrative duties for Sleep Disorders and Pulmonary Medicine staff including office supply ordering, faxing records, mailing patient information, filing paperwork, maintaining a clean and organized environment, and assure office equipment is functioning properly. Able to take accurate meeting minutes, create agendas, and communication flyers. Manages and updates policies, procedures, and protocols for Medical Director and Manager review and approval.

• Coordinates pre-certification process for procedures. Identifies and initiates pre-certification/authorization requirements for individual payers and communicates with payer sources in a timely manner to obtain necessary pre-certifications/authorizations.

• Compiles monthly statistical reports of all procedures and surveys performed in the Sleep Disorders Center. Manages database for patient satisfaction surveys.

• Develops and maintains effective office procedures and efficient work flow to include telephones, office reception, filing, copying, distribution of mail, and faxing documents. Maintains confidential files and data.

• Responsible for medical records management to include creation of charts for various service areas, providing requested records for pre-certifications, pulling charts for patient appointments and contacting referring providers for needed medical records information. Prepares patient charts including Sleep Studies, Home Devices, and Outreach charts.

• Coordinates employee work schedules. Monitors patient volumes and coordinates staffing to those volumes. Contacts staff to communicate SRAs as needed.

• Utilizes performance improvement principles to assess and improve the quality of service.

• Identifies needs and sets goals for own growth and development; meets all system/departmental requirements.

• Performs other duties as assigned or as needed to meet the needs of the department/service, to include but not limited to rooming patients in the absence of medical assistants as well as patient touring

Minimum Qualifications


•High School or GED

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.