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Humana Senior Business System Analysis Professional - Dental Healthcare Process in Billings, Montana


The Senior Business Systems Analysis Professional for the Dental Network organization performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Senior Business Systems Analysis Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


  • Responsible for writing/contributing to Vision and Scopes/Major features/Requirements for both IT and Business projects

  • Coordination and completion of projects on time and within scope

  • Represent Dental Network organization in meetings with partners including Operations, IT and Finance

  • Oversee all aspects of projects including conception, documentation, budgeting and reporting

  • Discuss Dental Network related topics with stakeholders, business executives and technical staff in a simple straightforward manner

  • Work with technical and business leaders to identify risks, set goals, track progress, and drive to resolutions

  • Identifies opportunities for process improvements

  • Set deadlines, assign responsibilities, and monitor and summarize progress of the project

  • Serve as an advocate for Dental Network projects during budgeting processes

  • Coordinates with other teams to ensure all aspects of each project are compatible

Required Qualifications

  • Bachelor's degree

  • 5 or more years of technical experience

  • Advanced knowledge in creating Process Flows

  • Healthcare background

  • Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

  • Knowledge of Systems Development Life Cycle

  • Experience in problem analysis and process

  • Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • MBA or other Advanced Degree

  • Six Sigma certification

  • PMP certification

  • Demonstrated experience with process documentation and re-engineering

Scheduled Weekly Hours