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Humana Senior IT Compliance Professional in Billings, Montana


Are you looking for an exciting, fast-moving environment in which to use your unique mix of big-picture thinking, attention to detail, innovative ideas, focus and the ability to communicate clearly and bring people together to solve problems?

In this role, you will work on challenging issues, which directly reduce Humana's risk exposure. You will work with key stakeholders to facilitate cross-functional solutions.

In this expanding team, there will be plenty of opportunity for career growth and interaction with senior managers. If you are passionate about being part of a small team, building and maturing a key risk function, we would like to talk to you.


The Senior IT Compliance Professional works with all parts of IT to ensure that the appropriate controls exist, operate effectively and that information systems procedures are in compliance with industry and corporate standards. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

You will work with the Information Technology Exception Management (ITEM) team Lead. Your responsibilities will be to evaluate the various Humana systems that maintain exceptions, issues, opportunities, and support the Lead in summarizing this information for senior management. You will also support the ITEM Lead in tracking down issues and exceptions to help Humana's IT teams successfully resolve their gaps.


  • Inventory and track Issues and Opportunities (IOPs)

  • Inventory and track exceptions identified in ServiceNow

  • Pull data from ESP and ServiceNow to support ITEM Lead

  • Liaise with Internal Audit team to track and manage Risk and Compliance IOPs

  • Liaise with Business ORMs and non-IT Technology teams (e.g. HGB) to track and manage Business Technology IOPs

  • Liaise with Compliance team to track and manage IT Compliance IOPs

  • Support the ITEM Lead in building monthly reports and gathering supporting data

  • Build and gather exception data and summarize

Required Qualifications

  • Bachelor's degree

  • 5 or more years of technical and/or risk management experience

  • IT management background, with demonstrated experience leading special projects and producing metrics, measurements and trend reports

  • Ability to work in a fast paced, dynamic and changing environment while managing multiple projects simultaneously and meeting multiple deadlines

  • Excellent communication skills

  • Solid understanding of Agile/Scrum methodologies

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's Degree of Business Administration, Information Technology or a related field

  • PMP certification or Risk-related certification (CRISC, CISM, CISA etc)

  • Ability to navigate a highly matrixed organization effectively.

  • Demonstrated experience with process documentation and re-engineering

  • Experience with Power BI, MS Excel, data analysis

Scheduled Weekly Hours