Job Information
Intermountain Health Senior Practice Manager in Billings, Montana
Job Description:
Dept: Walk In Clinics
Under the direction of a Medical Group Executive Director or Practice Director, the Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth.
Essential Functions
Responsible for day-to-day management of several clinics of a moderate or larger size with a diverse complexity of patient care services and specialties provided across a medium to large geographic reach.
Supervisors regularly report to this position and other clinic staff.
Makes employment decisions including hiring, performance evaluations, coaching, and corrective action decisions.
Provides operational leadership to promote a consistent, effective clinic culture.
Leads in a manner, which promotes positive physician relations and encourages physicians creating a collaborative practice. Inspires and motivates others toward organizational and personal goal achievement.
Develops, proposes, and manages operational budget. Makes capital requests. Manages facility assets in a responsible manner. Understands and adheres to all financial policies and procedures and leads others to do the same.
Responsible for payroll accuracy and timely approval. Conducts onboarding, orientation, and training activities to promote engagement and productivity among staff and providers. Performs regular rounding and initiates engagement activities. Utilizes recognition resources to acknowledge accomplishments.
Effectively utilizes billing and telephone systems, scheduling systems, and ensures compliance with information technology resources. Utilizes technology for accurate coding processes and participates in audits to minimize organizational risk.
Use Intermountain operating model to ensure best practice around KPI management and perform leadership rounding. Works with providers and staff to implement best practices to optimize patient access and experience.
Responsible for overseeing clinical quality, patient, and caregiver safety for assigned clinics.
Skills
Leadership
Communication
Relationship Building
Coaching / Leader Development
Problem resolution
Financial management
Advance computer proficiency in word-processing, spreadsheet, and database or presentations.
Qualifications
Leadership experience and an ability to inspire and motivate others to create a culture of accountability and teaming.
Ability to influence direct and non-direct reports to meet department goals.
Experience managing a department budget.
Two years leadership experience in a healthcare setting, practice leadership
Preferred Qualifications
- Bachelor’s Degree in a related field
Physical Requirements
Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Physical Requirements:
Location:
Billings Medical Group
Work City:
Billings
Work State:
Montana
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$43.67 - $67.41
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.