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Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It's why we're so driven to connect passion with purpose. Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Job Responsibilities:

• Provide day-to-day semi-routine client support, including but not limited to complex processing, researching data issues, and providing resolutions, conducting audits and edit cleanup, generating ad hoc reports, and testing and configuring of the severance system.
• Review severance calculations and severance documentation in the severance system.

• Work with third-party providers (both Strada partners and client partners) to ensure seamless process delivery.
• Identify and research issues/system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following SOPs and best practices.
• Help identify and implement ideas for improving the severance processes/severance system.
• Provide resolution in accordance with due dates and document/maintains SOP documentation and processes. Escalates issues/client noncompliance of processes/procedures as appropriate.
• Responsible for daily execution/processing for severance domain. Adhere to internal and external audit requirements for specific clients.
• Oversee data processing, using SOP/guidelines, to ensure updates are accurately captured.
• Perform peer review audits of manual work and providing necessary feedback.
• Identify potential service delivery issues and provide input towards process improvement.
• Develop and deliver severance tool training material.

• Work with team members to communicate with client and/or other domains on issues.
• Generate ad hoc reports by running and or writing queries and analyze for accuracy.
• Support/lead new client severance system implementations
• Conduct/support acceptance testing of ongoing processes as required (at live date and as changes are made).
• Work with IT to resolve severance tool issues.
• Lead client calls and maintains client relationship.

Required Experience:

• 2-3 years HR generalist and/or administrative experience
• Strong organizational skills, analytical thinker, with good ability in understanding numbers, mathematical formula
• Detail oriented
• Self-motivated and ability to work well within a team setting
• Expertise in excel to create spreadsheets, and to convert to report format suitable for the client
• Intermediate to Advance working knowledge of MS Word
• Workday knowledge preferred
• Capability to multi-task and manage multiple priorities
• Good time management skills
• Strong communication skills
• Client support experience an asset

Education:

Bachelor's degree preferred or equivalent years of HR industry experience

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an

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