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First Interstate BancSystem Specialty Loan Servicing Specialist II in Billings, Montana

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

This position is located can be at our Great West Center in Billings, MT and Spokane, WA Downtown branch.

What's Important to You

We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

  • Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO.
  • Child Care Assistance Program for eligible dependent(s).
  • We prioritize wellness by offering eligible employees a monthly stipend, toward a fitness club membership or exercise-related classes.
  • The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

SUMMARY

The Specialty Loan Servicing Specialist is responsible for the setup/boarding, funding, maintenance, research and settlement of the banks most complex Specialty loan products, including: Participated bought and sold accounts, Syndications, Swaps, Serviced by Others, Letters of Credit, SBA, and NOAH. The Specialty Loan Servicing Specialists will be responsible for meeting completeness, turn time and accuracy requirements per established service level agreements.

ESSENTIAL DUITES & RESPONSBILITIES include the following; other duties may be assigned.

  • Performs requested file maintenance to Specialty loan products.
  • Boards/Books Specialty closed loans to the Loan Servicing System, including compliance and collateral information.
  • Reviews loan closing package and validates for completeness.
  • Credits Loans in Transit General Ledger upon loan boarding.
  • Upon validation of completeness of boarding package, boards loan, determines funding requirements and forwards to Loan Specialty Funding queue.
  • Reviews file maintenance request processed and validated for accuracy and completeness.
  • May be required to coordinate with internal departments and units in facilitating the boarding or file maintenance process.
  • Performs booking and file maintenance activities in a timely and accurate manner.
  • Performs job responsibilities in accordance with the completeness, accuracy and turn time standards per established service level agreements.
  • Performs in depth analysis, ensuring timely and accurate settlement and reconcilement resolution.
  • Establishes and maintains relationships with other lending institutions to share customer balances, statements and to reconcile differences
  • Understands and performs interest calculations using various accrual methods.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or General Education Degree (GED) required; Bachelor's degree (BA/BS) from a four-year College or University preferred; three or more years' experience in in a financial institution with a focus on lending, specifically boarding or servicing experience including Consumer and Commercial credits, required; or equivalent combination of education and experience. Knowledge of loan documents and requirements and knowledge of commercial lending and loans required. Preferred candidate will have experience in servicing complex loan types and knowledge of internal banking systems.

OTHER SKILLS & ABILITIES

Good personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD & email required; self-starter and works with minimal direction; good verbal and written communication skills; interpersonal skills and team orientation; ability to meet deadlines; ability to appropriately escalate issues requiring problem solving and decision making.

LANGUAGE SKILLS

Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to read, analyze, and interpret technical procedures, or governmental regulations. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, and percent and to draw and interpret bar graphs. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Accepts shared ownership and accountability for results. Ability to carry out complex instructions and handle non-standard situations.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk, hear, see, stand, walk & use hands to type or write. The employee frequently is required to sit. The employee is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee may lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours of operation may be adjusted from time to time to accommodate business demands.

The noise level in the work environment is usually moderate.

COMPENSATION & BENEFITS

We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $21.97 to $31.38 per hour in WA and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php.

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

Our company is an equal opportunity employer. Employment here is based solely upon an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.

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