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REI Store Manager, Billings in Billings, Montana

Store Manager, Billings

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Posted Date


Job ID


Job Function

Retail Management

REI City


REI State


REI Location


Remote Eligible


Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

REI is looking for bold leaders who are ready to lead daily operations of an REI store with $5-$30 million in sales volume! Are you ready to responsibility to fulfill REI’s vision of educating, inspiring and outfitting our customers for a lifetime of outdoor adventure and stewardship? As the leader of the Retail Management Team, you would be responsible for all store functions associated with running a retail income center to achieve sales, service, membership, customer satisfaction, and profitability goals. Join our retail team where you will find supportive leadership, a committed staff and an engaging work culture. Here’s the scope of responsibility you can expect as Store Manager:

  • Develop, implement and execute short and long term Retail Strategic Plans and a store vision that supports the achievement of the plan objectives through the management of and delegation to skilled Retail Sales Managers

  • Take responsibility for store’s profitability and financial budgeting

  • Monitor inventory levels, facilities and other assets

  • Analyze store-level reports and identify new strategies for improving results

  • Participate in local organizations and community events

  • Develop top performers and consistently evaluate performance

  • Ensure implementation and execution of visual merchandising standards

  • Create and reinforce a sales culture within the store, including the REI selling process, ensuring that service is prompt, knowledgeable and that customer expectations are met

Bring your passion and expertise

Are you a bold leader? Do you thrive in the outdoors? Are you able to lead large teams through change and develop employees to reach broad organizational goals? Bring your leadership and teamwork skills to REI and help us strengthen our co-op by promoting the REI culture within the co-op and evangelizing our brand to our external customers. We pride ourselves on living our values and we look to our store leadership teams to deliver on that promise. Are you for your next adventure? Take a look at the skills we look for in our Store Managers:

  • Minimum of 3-5 years of successful retail management experience

  • Collaborative team leadership approach

  • Proven ability to understand and drive store profitability through service

  • Demonstrated ability to set standards and hold team members accountable

  • Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders

  • Proven financial acumen to include: budgeting and forecasting sales, gross margin, inventory turns, expense control and net profit

  • Proficiency in strategic planning and analysis

  • Bold leadership in leading change

  • Excellent problem-solving ability

  • Effective written and verbal communications skills

  • Ability to develop and maintain open and positive relations within the local community

  • Dedication to extraordinary customer service

  • Extraordinary experience in Visual Merchandising

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.



With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.



REI is an Equal Opportunity Employer