Billings Clinic Surgical Nurse Navigator -ERAS GYN/ONC in Billings, Montana
You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region. We look forward to meeting you. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet?-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Surgical Nurse Nav igator -ERAS GYN/ONC SURGICAL NURSE NAVIGATORS - 6935 (Billings Clinic Main Campus) req2002 Shift: Day Schedule: M-F 8-5 Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours(Non-Exempt) Starting Wage DOE Surgical Navigator is responsible for coordinating aspects of the clinic testing process and follow-up for procedural patients within Billings Clinic. Responsibilities include triaging the patient and assessing health status and associated risks, providing related patient education and pre and post-procedural instruc tions, coordination of required pre-procedure ancillary tests, anesthesia/sedation risk assessments, and evaluating/anticipating discharge planning needs, and post-operative follow-up. Makes appropriate referrals to ancillary services. Works cohesively with other surgical navigators, surgeons, and office staff. Essential Job Functions • Conducts comprehensive nursing assessments utilizing critical thinking and advanced nursing practices to triage and assess patient’s health status and identify potential for procedural complications and/or implications. • Reconciles medication history, monitors vitals, reviews and interprets a variety of diagnostic tests (i.e., EKG, O2 oximetry, radiology exams, etc.) and laboratory results accurately to identify any potential contraindications or implications. • Coordinates pre- and post-procedural communic ations with the patient and family and provides education regarding pre- and post-operative patient care instructions. Obtains needed outside records and share with other appropriate members of the navigation team if the office staff have not completed. • Facilitates and ensures that comprehensive, multi-disciplinary collaboration of care occurs with the patient, family, physicians, and other health care providers. Coordi nates and communicates contraindications to attending physician and/or anesthesiologist as appropriate. Follows anesthesia and department specific protocols. • Assesses patient’s discharge planning needs and makes referrals to Billings Clinic Care Management or other internal or external department/agencies as appropriate. • Initiates, responds to and triages post-procedure follow-up calls from patients. Evaluates, prioritizes, and directs patient’s care and makes appropriate referrals for follow-up care/evaluation, as n ecessary. • Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. • b) Ensures appropriate and timely documentation • c) Demonstrates a productive work ethic while on duty • d) Works consistently as an active team player, inter-and intra-departmentally • Maintains competency in all organizational, depart mental, and outside agency environmental, employee or patient safety standards relevant to job performance. • Contributes to an environment of quality and process improvement. • a) Participates in accurate and timely data collection and entry into patient data base as indicated by department guidelines. • b) Contributes to department quality assessments and improvement activities. • c) Participates in monitoring of patient care activities through routine audits and reviews. • d) Ensures and enhances f acility, safety, and regulatory outcomes through compliance with all applicable laws, regulations, accrediting agencies, and Billings Clinic policies. • Works in collaboration with Leadership team to ensure hospital and clinic departmental goals and objectives are met. • a) Supports the hospital and clinic departmental goals • b) Develops patient referral services by relationship-building strategies with physicians not related to the department. • d) Performs other duties as assigned or needed to meet the needs of the department/organization • Works as an active team member and effective communicator • a) Demonstrates effective internal and external communication strategies, written and verbal, to assure a collaborative environment • Collaborate with local individuals, agencies, and organizations to facilitate the increased availability of community-based care services. • Ability to work remotely but will be required to come on campus routinely to ensure team building and relationships. Knowledge, Skills, and Abilities • KNOWLEDGE OF: • Billings Clinic policy and procedures, both organizational and departmental • Personal computers, hardware, and software • Microsoft Office Programs (i.e., Windows, Outlook, Word, Excel, etc.) • Billings Clinic Code of Business Conduct • Billings Clinic Corporate Compliance Program • HIPAA and confidentiality requirements • Patient’s/resident’s rights • Patient safety standards • Customer service techniques and Personal Service Excellence (PSE) skills • Nursing practices, procedures, and theories • Procedural protocols, complications, and implications • Diagnostic and laboratory te st results and interpretations • Pharmacology including chemotherapy • Infection control practices and procedures • Advanced directives • Anesthesia and department specific protocols < br>• Phlebotomy and port access. • Community Resources • PPE • SKILL IN: • Professional communication skills; verbal, written, and electronic. • Interviewing and listening skills necessary to instruct and educate patients and obtain accurate and complete information • Advanced critical thinking and analytical skills necessary to conduct nursing assessments and triage patient to identify potential surgical complications and implications • Interpreting diagnostic test and laboratory results accurately to identify contraindications and implications • Coordinating discharge planning needs • Time management, organization, and prioritization • Conflic t resolution • Maintaining accurate documentation and record keeping • EKG • In-depth knowledge of the assigned departments and procedures. Knowledge of each proceduralists preferences for follow -up care. • ABILITY TO: • Incorporate cultural diversity and age appropriate care into all aspects of communication and patient care; scope of services provided will encompass age groups from infant through geriatric • Communicate clearly and effectively, both verbal and written • Deal with diverse groups of patients, families, and health care providers • Establish and maintain collaborative relationships • Work effectively as a member of the health care team with all physicians, nursing, allied health and other health care providers • Remain calm and professional when dealing with difficult or emergent situations • Resourceful when dealing with difficult or emergent situa tions • Lift, bend, stretch and reach to accomplish job duties • Lift up to 40 pounds unassisted • Manual dexterity required to perform appropriate procedures, write legibly, and manipulate equip ment and computer information systems • Adequate visual acuity required to read, interpret, and transcribe written material and to perform adequate procedures and to distinguish colors • Adequate hearing and verbal communication skills to perform procedures and interact with patients, families, and other health care providers • Work independently • COMPLEXITY & DIFFICULTY: • Practices within the scope of licensure as a Registered Nurse; serves as a resource for patient care and is accountable to provide clinically sound information • Errors in evaluation and/or assessments of patient’s health status could have life threatening implications • Errors in documentation could n egatively impact overall quality of care and/or have legal implications • Ability to effectively coordinate care in a complex practice model with a highly interactive multi-disciplinary team of health care professiona ls with competing demands on available resources which must be balanced with patient centered care Minimum Qualifications Education 4 Year / Bachelors Degree BSN within 4 years of hire Experience 2 years of clinical practice experience 5 years of service line experience preferred. Certifications and Licenses RN at hire • Additional Qualifications for Heart Failure • Montana and Wyoming RN licensure is required • ACLS certification required Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity and expression, sexual orientation, pregnancy and family status, national origin, spoken language, neurodiversity, age, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.