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Billings Clinic Surgical Nurse Navigator in BILLINGS, Montana

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the 2021 Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Surgical Nurse Navigator



Shift: Day

Employment Status: Per Diem

Hours per Pay Period: 0.01 = per diem (Non-Exempt)

Starting Wage DOE

Surgical Navigator is responsible for coordinating aspects of the clinic testing process and follow-up for procedural patients within Billings Clinic. Responsibilities include triaging the patient and assessing health status and associated risks, providing related patient education and pre and post-procedural instructions, coordination of required pre-procedure ancillary tests, anesthesia/sedation risk assessments, and evaluating/anticipating discharge planning needs, and post-operative follow-up. Makes appropriate referrals to ancillary services. Works cohesively with other surgical navigators, surgeons, and office staff.

Essential Job Functions

•Conducts comprehensive nursing assessments utilizing critical thinking and advanced nursing practices to triage and assess patient’s health status and identify potential for procedural complications and/or implications.

•Reconciles medication history, monitors vitals, reviews and interprets a variety of diagnostic tests (i.e., EKG, O2 oximetry, radiology exams, etc.) and laboratory results accurately to identify any potential contraindications or implications.

•Coordinates pre- and post-procedural communications with the patient and family and provides education regarding pre- and post-operative patient care instructions. Obtains needed outside records and share with other appropriate members of the navigation team if the office staff have not completed.

•Facilitates and ensures that comprehensive, multi-disciplinary collaboration of care occurs with the patient, family, physicians, and other health care providers. Coordinates and communicates contraindications to attending physician and/or anesthesiologist as appropriate. Follows anesthesia and department specific protocols.

•Assesses patient’s discharge planning needs and makes referrals to Billings Clinic Care Management or other internal or external department/agencies as appropriate.

•Initiates, responds to and triages post-procedure follow-up calls from patients. Evaluates, prioritizes, and directs patient’s care and makes appropriate referrals for follow-up care/evaluation, as necessary.

•Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.

•b) Ensures appropriate and timely documentation

•c) Demonstrates a productive work ethic while on duty

•d) Works consistently as an active team player, inter-and intra-departmentally

•Maintains competency in all organizational, departmental, and outside agency environmental, employee or patient safety standards relevant to job performance.

•Contributes to an environment of quality and process improvement.

•a) Participates in accurate and timely data collection and entry into patient data base as indicated by department guidelines.

•b) Contributes to department quality assessments and improvement activities.

•c) Participates in monitoring of patient care activities through routine audits and reviews.

•d) Ensures and enhances facility, safety, and regulatory outcomes through compliance with all applicable laws, regulations, accrediting agencies, and Billings Clinic policies.

•Works in collaboration with Leadership team to ensure hospital and clinic departmental goals and objectives are met.

•a) Supports the hospital and clinic departmental goals

•b) Develops patient referral services by relationship-building strategies with physicians not related to the department.

•d) Performs other duties as assigned or needed to meet the needs of the department/organization

•Works as an active team member and effective communicator

•a) Demonstrates effective internal and external communication strategies, written and verbal, to assure a collaborative environment

•Collaborate with local individuals, agencies, and organizations to facilitate the increased availability of community-based care services.

•Ability to work remotely but will be required to come on campus routinely to ensure team building and relationships.

Minimum Qualifications


Minimum 2 Year / Associate Degree ASN

Preferred 4 Year / Bachelors Degree BSN within 4 years of hire


· 2 years of clinical practice experience

5 years of service line experience preferred.

Certifications and Licensure

· RN At hire

• Additional Qualifications for Heart Failure

Montana and Wyoming RN licensure is required

ACLS certification required

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.