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Billings Clinic Surgical Scheduling and Data Assistant in Billings, Montana

Under general supervision and according to established policies and procedures, is responsible for coordinating clerical and administrative support functions within the Surgery Department to include logs, records and manual maintenance, establishing essential records and databases, inputting data into computer for scheduling, charge entry, in-service time, statistical data, etc. Appropriately interacts with physicians, patients, family and staff. Supports unit activities to ensure smooth functioning of the area. Essential Job Functions Supports and practices the mission and philosophy of DBC and the department/service. Maintain a detailed knowledge of the OR information system's functionality and structure. Understands the implications of the data and how the data is utilized. Participates in maintaining the integrity of the system data .Develops and maintains records and files in an organized manner. Utilizes computer system to maintain a variety of logs and information databases, schedule procedures, input charges, document in-service time for staff, input and retrieve statistical data, etc. Duties include equipment maintenance. Designs and produces documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision. Provides routine administrative and secretarial support to the department staff including answering of two incoming telephone lines and call coordination, surgery scheduling, file management, meeting preparation and minutes, ordering and maintaining office supply inventory, etc. Communicates appropriately with customers to identify concerns and issues, investigates and coordinates resolution of non-routine problems. Initiates appropriate follow-up to ensure that all matters requiring attention are addressed promptly and efficiently. Refers more complex problems to the Clinical Coordinators, Manager or Director as appropriate. Identifies needs and sets goals for own professional growth and development; meets all system/departmental educational requirements. Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education High school diploma or equivalent Experience Medical terminology and basic anatomy Two years of progressive experience in coordinating activities and information/data management preferably in a health care field. Prior experience must have also included interactive customer service responsibilities Or an equivalent combination of education and experience will be considered as it relates to the above tasks, knowledge, skills and abilities