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Bretz RV & Marine Warranty Administrator 16 to 18 per hour in Billings, Montana

Warranty Administrator 16 to 18 per hour

  • Billings, MT

  • Full Time

  • Operation Center

  • Entry Level

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    $16 - 18 per hour with an on-site daycare available

    Do you enjoy working as a team to provide customers with a world class experience? Are you passionate about your work and the outdoors? If so, we want you to apply to become the newest member on our growing team. Our # 1 goal is to help families go camping and boating, enjoy the outdoors, and get back out quickly when something unexpected happens. You’ll have a top-of-the-line computer, three monitors, wireless headset, and of course all of the benefits of working in a family owned business. You can even bring your kiddos to the onsite employee daycare / preschool.

    You will be working with our manufacturer partners to get warranty repairs authorized as well as get them paid for upon completion. Strong writing and typing skills are a must in this position as often you will be combining information from several team members and providing it to the manufacturer in a concise package to get authorizations. This is a critical step in helping families get back out camping and boating after a breakdown.

    Job Responsibilities

  • Review each customer concern, and clearly, articulate repair needs to techs and vendors

  • Ensure all the information required is accurately submitted to our manufactures

  • Provide accurate estimates of repair costs

  • Apply vendor provided payments to repair orders

  • Communicating with different departments to provide world class customer service

    Education / Experience

  • High school diploma

    Schedule

  • Monday - Friday 8:00am - 5:00pm with a one hour lunch

    Benefits

  • Medical insurance

  • Dental & Vision coverage options

  • 401K retirement savings plan with employer match

  • Vacation time

  • Holiday pay

  • Onsite training programs

  • Huge employee discounts

  • Employee borrow program ( take a camper and go camping)

    What you can expect from Bretz

  • Opportunity to work in a family-oriented environment where work life balance matters

  • Growth and advancement opportunities

  • Team building activities and events throughout the year

  • The opportunity to be a part of a team in a booming industry that works together to provide every customer with a world class experience

  • Make an impact daily by assisting our customers

    About Our Dealership

    Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. A search for a new camping trailer ended up turning into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers.

    Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 450 employees in the last six years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.

    Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. We feel it's important to contribute to the communities in which we do business.

    EEOC

    Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. ​​​

    Relocation: Many of our employees relocate from other areas looking for a better place to raise a family. Locations others have moved from: Idaho Falls, Pocatello, Seattle, Sacramento, Fresno, Los Angeles, San Diego, Portland, Albany, Salem, Bozeman, Helena, Great Falls, Butte, Anaconda, Kalispell, Denver, Sheridan, Powell, Red Lodge, Houston, Dallas, Fort Collins, Spokane, New York, Philadelphia, New Jersey, Phoenix, Mesa, Rapid City, Lincoln, Bismarck, California, Chicago, Illinois, Minneapolis, Detroit

    We service all makes and models of RVs and boats. In addition to service, we are full line dealers for:

    RV Manufacturers: Airstream, Coachmen, CrossRoads, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, Liberty Outdoors, Northstar, NuCamp, Redwood, Starcraft Marine, Thor, Tiffin, Vanleigh, Chaparral, Smoker Craft, Thunderjet, Mercury, Mercruiser, Volvo.

    Boat Manufacturers: Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine.

    Keyword Search: Parts Counter, Order Clerk, Parts Research, Buyer, Call Center, Parts Counterperson, Sales Assistant, Auto Parts Salesperson, Parts Advisor, Parts Consultant, Parts Counter Representative, Parts Person, Parts Sourcing, Parts Salesperson, Parts Technician

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