Job Information
Montana State University Admissions Specialist in Bozeman, Montana
Position Details
Position Information
Announcement Number STAFF - VA - 25069
For questions regarding this position, please contact:
Alyssa Simmons
(406) 994-5544
alyssa.simmons@montana.edu
Classification Title Admissions Evaluator II
Working Title Admissions Specialist
Brief Position Overview
Great opportunity in the Office of Admissions for a dynamic candidate with exceptional customer service, multi-tasking, and organizational skills!
Position Number 4M1130
Department Admissions
Division Division of Student Success
Appointment Type Classified
Contract Term Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation FOCUS-MFPE
FTE 1.0
Benefits Eligible Eligible
Salary Starting at $24.05 hourly, commensurate with experience, education, and qualifications
Contract Type Classified Salary
If other, please specify
Recruitment Type Open
Position Details
General Statement
The Office of Admissions is responsible for the marketing, recruitment, and orientation of new undergraduate MSU students. The Office of Admissions is also responsible for upholding the Board of Regents and Montana University System admission requirements, policies, and procedures regarding applications for admission, residency, acceptance of transfer credits, and other enrollment-related issues.
The successful candidate must have a desire to become part of a successful and energetic recruitment program, be goal-oriented, be able to organize time, tasks and record-keeping systems and demonstrate strong interpersonal and communication skills.
Duties and Responsibilities
Provide excellent customer service in managing walk-in, email and phone inquiries and serve as the first point of contact for prospective students and their families.
Use strong communication and interpersonal skills to disseminate vital information regarding MSU’s admission procedures, recruitment events, and general campus knowledge accurately and efficiently over the phone, by email, and in person to a diverse population.
Assist in the planning and facilitation of large-scale events serving up to 2,000 participants.
Facilitate and oversee all program registration processes for Orientation, MSU Friday, State Days and more.
Manage multiple projects concurrently while serving in a fast-paced, energetic environment.
Develop and maintain positive relationships with a wide variety of campus offices.
Collect, enter and maintain prospective student information in the MSU database (Banner) and Customer Relationship Management ( CRM ) technologies.
Assist the Associate Director of Admissions – New Student Programs with special projects, as needed.
Required Qualifications – Experience, Education, Knowledge & Skills
High school graduate or G.E.D plus progressively responsible entry to mid-level administrative support and/or clerical experience in a customer service-oriented position or an equivalent combination of relevant education and experience.
Demonstrated experience using personal computers and software, such as word processing, spreadsheets, electronic calendars, and email.
Demonstrated excellent written communication and customer service skills, including effectiveness in small group discussions and one-on-one conversations.
Demonstrated experience composing, formatting, and proofing grammar, punctuation, and spelling of business correspondence and general office materials as well as following established instructions and procedures with a high level of accuracy and attention to detail.
Demonstrated competence in organizing and prioritizing workloads, functioning independently using good judgment, initiative, and discretion.
Demonstrated competence using a large database, word processing, e-mail, and internet software and the ability to accurately and efficiently perform data entry with a high level of accuracy.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Experience with college/university student recruitment efforts.
Experience with Banner or similar software package/relational database.
Experience using Microsoft Office Suite and Excel programs.
Knowledge of or experience with MSU Bozeman Policies and Procedures.
The Successful Candidate Will
Demonstrated skill in organizing and prioritizing simultaneous workloads, meeting deadlines, and remaining adaptable to changing priorities under minimal supervision while maintaining a positive, effective, and professional approach.
Demonstrated ability designing, formatting, and proofing business correspondence and electronic media.
Demonstrated ability developing and maintaining detailed and accurate record keeping systems.
Knowledge and demonstrated ability of accurately following administrative policies, requirements, and procedures.
Consistently exercise initiative and good judgment.
Effectively operate work-related equipment.
Possess the ability to communicate effectively with employees and the public in person, over the phone, and by email including the ability to resolve potential conflict situations tactfully and professionally.
Ability to establish and maintain effective working relationships with co-workers and the public in a team-oriented environment; ability to represent the Office of Admissions and its programs to others in a professional and courteous manner.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties? No
Posting Detail Information
Number of Vacancies 1
Desired Start Date Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on September 2, 2024, however applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.