Montana State University Admissions Specialist in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 19164

For questions regarding this position, please contact:

Elicia Palmer, elicia.palmer@montana.edu, (406) 994-2744

Classification Title Admissions Evaluator II

Working Title Admissions Specialist

Brief Position Overview

Great opportunity in the Office of Admissions for dynamic candidate with exceptional customer service, multi-tasking and organizational skills!

Position Number 4M1130

Department Admissions

Division Division of Student Success

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation MFPE

FTE 1.0

Benefits Eligible Eligible

Salary Wage of $12.00 - $13.62 per hour, commensurate with experience, education, and qualifications. Rate of pay will be determined by the staff compensation plan. For questions contact recruitment@montana.edu.

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

The Office of Admissions is responsible for the marketing, recruitment and orientation of new undergraduate MSU students. The Office of Admissions is also responsible for upholding Board of Regents and Montana University System admission requirements, policies and procedures regarding applications for admission, residency, acceptance of transfer credits and other enrollment-related issues.

Duties and Responsibilities

  • Serve as the first point of contact for prospective students and their families.

  • Provide accurate and specific information regarding MSU’s admission policies and procedures, recruitment events and general campus knowledge to prospective students, the general public, faculty and staff.

  • Collect, enter and maintain prospective student information in the MSU database (Banner).

  • Resolve conflict situations tactfully and professionally.

  • Disseminate vital information accurately and efficiently over the phone, by email and in person.

  • Assist the Campus Visit Coordinators with special projects, as needed

Required Qualifications – Experience, Education, Knowledge & Skills

  • High school graduation or G.E.D plus progressively responsible entry to mid-level administrative support and/or clerical experience in a customer service-oriented position or an equivalent combination of relevant education and experience.

  • Demonstrated experience using personal computers and software, such as word processing, spreadsheets, electronic calendars and email.

  • Demonstrated experience composing, formatting and proofing grammar, punctuation and spelling of business correspondence and general office materials as well as following established instructions and procedures with a high level of accuracy and attention to detail.

  • Demonstrated experience organizing and prioritizing heavy workloads and meeting tight deadlines with many interruptions, while maintaining a positive, effective and professional approach.

  • Demonstrated experience using a large computerized database for large volumes of information entry, retrieval, maintenance and processing, with a high level of accuracy.

Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Experience using Ellucian/Banner or other relational database.

  • Microsoft Office Suite.

The Successful Candidate Will

  • Consistently exercise initiative and good judgement.

  • Effectively operate work-related equipment.

  • Establish and maintain effective working relations with coworkers and the public in a team-oriented environment.

  • Maintain confidentiality of records and information.

  • Have the ability to maintain composure when responding to numerous phone calls every day.

  • Have the ability to represent MSU and the Office of Admissions to others in a professional, courteous and service-oriented manner.

  • Possess the ability to communicate in an effective, positive and friendly manner while providing appropriate responses to questions or inquiries from a variety of individuals.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Posting Detail Information

Number of Vacancies 1

Desired Start Date At the conclusion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on December 6, 2018; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual’s race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran’s status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; recruitment@montana.edu .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: http://www.montana.edu/hr/disabilityaccommodation/complaintsgrievances.html .