Montana State University Associate Director in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 19153

For questions regarding this position, please contact:

James Broscheit, (406) 994-2845,

Classification Title Managing Director

Working Title Associate Director

Brief Position Overview

The associate director will assist with the overall management of the Financial Aid Office that delivers a full range of financial aid services to parents, students, faculty, and staff.

Position Number 4C3687

Department Financial Aid

Division Division of Student Success

Appointment Type Professional

Contract Term Fiscal Year


If other, specify From date

If other, specify End date

FLSA Exempt

Union Affiliation Exempt from Collective Bargaining

FTE 1.0

Benefits Eligible Eligible

Salary Salary commensurate with experience, education, and qualifications.

Contract Type MUS

If other, please specify

Recruitment Type Open

Position Details

General Statement

The associate director reports to the director and serves as a member of the leadership team within the Financial Aid Services Office. The associate director ensures that processing and customer service activities are managed effectively and efficiently and in ways that keep Montana State University in compliance with federal regulations and requirements. The position will provide leadership and direction consistent with the university and office mission.

This position has six primary responsibilities:

  • Leadership, Management, Supervision

  • Program Management and Administration

  • Stewardship and Financial Management

  • Maintaining Relationships

  • Counseling

  • Committees and Meetings

Duties and Responsibilities

  • Manages personnel functions including recruitment, training, professional development, performance evaluation and supervision of staff who are not direct reports of the Director.

  • Allocates and monitors office workload to achieve maximum efficiency within current resources.

  • Oversees aspects of Pell Grant processing and ensures that program regulations and appropriate procedures are followed.

  • Oversees aspects of the Federal Loan Programs (Stafford, PLUS, GPLUS) and ensures that program regulations and appropriate procedures are followed.

  • Participate in revenue and expenditure projections for scholarship funding planning purposes.

  • Maintains collaborative working relationships with a variety of university departments including Registrar’s Office, Admissions, Student Accounts, Veteran’s and Disability Services, and Student Success.

  • Makes professional judgment decisions, where such decisions are appropriate, for students in special situations.

  • Researches and responds to student complaints and inquiries that have been escalated to the President or VP of Student Success as assigned by director.

  • Participates in outreach and gives aid presentations.

  • Membership in other committees and councils as assigned

Required Qualifications – Experience, Education, Knowledge & Skills

  • Bachelor’s degree from an accredited college in relevant field, or an equivalent combination of education and/or experience.

  • Demonstrated experience with student financial aid regulation and program requirements.

  • Fiscal management experience.

Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Five years of professional work experience in a public university setting. Master’s Degree in relatable field can substitute for years of experience.

  • Supervisory Experience.

  • Working knowledge of Ellucian’s Banner student information system, or relational database.

The Successful Candidate Will

  • Possess the ability to interpret Federal, State, and University financial aid regulations, policies and guidelines as well as develop and implement financial aid administrative processes in full compliance with stated requirements

  • Possess extensive knowledge of financial aid programs, criteria, and eligibility requirements

  • Possess extensive knowledge of the FAFSA application and federal needs analysis

  • Must possess good attention to detail, critical thinking capability and problem solving skills; ability to identify and correct errors using reports and queries; incisive analytical abilities

  • Must exercise good judgment and decision-making ability

  • Possess leadership, supervision, and management skills

  • Possess the ability to effectively communicate complex information both verbally and in writing

  • Possess public speaking ability

  • Possess good organizational skills: demonstrated experience organizing and prioritizing large volumes of detailed work, meeting deadlines, and adapting to shifting priorities

  • Possess working knowledge of the personnel and programs in various state, federal, and local agencies

  • Possess the ability to collaborate with other departments and areas of the University

  • Possess the ability to promote good will and represent the office in a favorable manner

  • Possess fiscal management and record-keeping skills

  • Possess the ability to work in a fast-paced team-oriented environment

  • Must demonstrate initiative and strong commitment to higher education and student success

Position Special Requirements/Additional Information

  • Ability to work evenings and weekends as needed.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date At the conclusion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on December 3, 2018; and continue until an adequate pool is established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual’s race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran’s status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .