Bozeman Health CLERICAL FRONT OFFICE in Bozeman, Montana
CLERICAL FRONT OFFICE
Bozeman Health Deaconess Hospital
BDH PBC PEDIATRICS
Clinic hours are Monday - Thursdays, 8am - 6pm, Fridays 8am - 5pm, Saturdays 8am - 12pm. Position will participate in Saturday clinic rotation with peers. Position will typically but not always work mornings, five days a week.
Job Details:POSITION DESCRIPTION POSITION SUMMARY A clerical staff member in a clinic setting is responsible for multi tasks. The clerical staff member is the initial contact the patient has within the clinic requiring: updating and confirming demographics and insurance information, collecting payments for service, scheduling follow up and assembly of charts. A clerical staff member is responsible for maintaining and organization of clinic medical record, distribution of faxes, reports, messages and inter-office mail. Clerical staff member will answer phones, schedule appointments and take messages. REQUIREMENTS EDUCATION Required: High School Diploma/or GED equivalent Preferred: LICENSURE and CERTIFICATION Required: High School Diploma/ or GED equivalent Preferred: EXPERIENCE Required: Previous experience with computer software/windows proficient Preferred: Minimum of two years Medical/clinical office experience preferred. Previous experience in Customer service. Experience in HIPAA ESSENTIAL FUNCTIONS 33% Time Spent - Greeting and processing patients including obtaining current insurance and demographic information, consents, required signatures, required forms and answering patient questions. 33% Time Spent - Medical Records/Scanning tasks 33% time Spent - answering phones and scheduling patients for appointments and ancillary tests. 1% Time Spent - Other duties as assigned.