HRDC IX Community Development Program Coordinator in Bozeman, Montana
Community Development Program Coordinator Community Development · Bozeman, Montana
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Department Community Development
Employment Type Full-Time Probation
Compensation $22.00-25.50/hour, DOE
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HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, gender identity, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding. Not all prohibited bases will apply to all programs and/or employment activities.
Job Opening Date: December 7, 2021
Anticipated Start Date: February 1, 2022
Applications Due: January 15, 2022
Job Status: This is a regular status, full time position (minimum 35 hours/week)
Primary Job Location: TBD, open to flexible and/or remote option ( in Montana). W hile remote option is allowed, on-site training and customer visits will be necessary
Wage: $22.00-$25.50/hour, DOE
General Summary of Purpose of this Position:
As a member of HRDC’s Community Development department , coordinates down-payment assistance and Community Land Trust programming. Originates down payment assistance loans funded by the HOME program, City of Bozeman and other sources and coordinates all compliance, grant administration, and reporting activities. Works with lenders and homeowners to address delinquencies, payoff requests, and reconveyances. Coordinates stewardship activities for HRDC’s Community Land Trust homes, including occupancy reports, CLT fee collection, homeowner engagement, explaining CLT guidelines to prospective owners and facilitating the resale process. Maintains wait lists, qualification and other information for HRDC Land Trusts, City of Bozeman programming, and down-payment assistance programs. Work includes but is not limited to correspondence with customers, lenders, and partners, reporting, data entry, compliance, eligibility determination, and grant administration. Acts as a representative of HRDC throughout the community as directed. Performs other duties as assigned.
Specific Duties and Responsibilities:
This position has the following duties and responsibilities. They are listed starting with the most important. This listing does not include minor duties which constitute less than 5% of the position’s time unless such duties are significantly important or critical to the success of the position. If the word “essential” appears following the importance it indicates the duty is considered an essential function of this job. (Essential functions are those functions that the employee must be able to perform unaided or with the assistance of a reasonable accommodation. Regular and predictable work schedule and attendance are considered essential functions.)
Primary Job Duties and Responsibilities
Community Land Trust Stewardship:
Maintain accurate CLT records
Develop and maintain quarterly outreach with CLT owners to connect owners to post-purchase value-added services, such as HRDC Financial Opportunity Center (FOC)
Serve as a point of contact for current and prospective owners
Identify trainings, partnerships, and other opportunities to support resident leadership and development
Assist homeowners with ground lease questions and provide education regarding lease infractions, working with owners to develop remedies
Support owners and HOAs when applicable by providing education regarding owner responsibilities
Conduct annual occupancy reporting
Conduct quarterly CLT lease billing and follow up with delinquent owners to create payment plans
Assist sellers with resale process, including qualification of new buyers and coordination with realtors when applicable
Market available CLT opportunities via HRDC website, customer news, and industry partners
Identify and develop opportunities to grow HRDC’s CLT through scattered-site purchases and strategic management partnerships
Down Payment Assistance Program Coordination:
Process down payment assistance services as referred by local lenders and HRDC’s Homeownership Center (HOC)
Work with customer files from application to close-out to ensure accuracy, completeness, and compliance with funding requirements
Respond to inquiries from potential customers and referrals from HOC
Prepare loan documents for lender, customer and title company, and effectively communicate with all parties to complete transaction
Develop and maintain a knowledge of HOME, City of Bozeman and other program guidelines and apply them appropriately within the loan process
Communicate directly and maintain a positive relationship with HRDC HOC, Montana Housing, City of Bozeman, lenders, realtors and other partners
Coordinate reporting and grant administration activities as outlined by funding source, including but not limited to draws and occupancy reports
Process payoff requests, subordination requests, and release documents
Disseminate information regarding projects and programs both internally and externally
Community Development Program Administration:
Manage qualified pool for HRDC and City of Bozeman and respond to inquiries
Work in partnership with HOC and FOC to ensure customers are receiving information most applicable to their ownership readiness and goals
Maintain current, accurate information regarding DPA and CLT programming and Community Development activities on HRDC website
Produce monthly, quarterly and annual reports as required by funders
Participate as active member of Community Development team to address customer and partner inquiries
Ensure that all applicants have equitable access to service through implementation and coordination of departmental and organizational Language Access Policy
Develop and maintain list of bilingual lenders, realtors and other professionals to support potential homeowners
Knowledge Skills and Abilities
Ability to read, interpret, and implement documents such as governmental regulations, rules, procedure manuals, financial reports, legal documents, grants, and present findings to supervisor
Ability to analyze and interpret complex and sensitive information.
Bilingual English/Spanish preferred.
Mathematical/ Money Handling Skills:
Calculate figures and amounts applying concepts of advanced algebra.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to define problems, collect data, establish facts, and draw valid conclusions
Specialized Office Equipment:
Operate standard office equipment, including but not limited to printers, scanners and personal computers.
Computer Software and Operating Systems/Computer Skills:
Utilize computer spreadsheet to create files, input, format and edit data and save, print, or transmit data
Utilize computer word processing to create documents, input, format, and edit documents and save, print, or transmit documents
Utilize computer databases to create files, input, format, and edit data and save, print or transmit data
Utilize computer internet/e-mail to access, send, retrieve, save, print or transmit documents or data files
Utilize Microsoft Office Suite: Demonstrate proficiency
Experience with Salesforce or equivalent program desired.
Specialized Tools (Non-Computer): Not applicable
Agency, Professional or Governmental Policies and Regulations:
State or federal regulations or laws (List by Name): US Dept. of Housing (multiple programs), MT State Code Annotated, CFR, Dept. of HHS, MT Dept. Of Commerce (multiple programs), USDA RD (multiple programs)
Agency policies or procedures (List by Name): All HRDC policies & procedures
Specialized professional or industry guidelines/standards: Lending and Underwriting Criteria, Fair Housing, Accessibility, HUD Section 8, Housing Quality Standards, City Zoning and Regulatory Documents.
Driver’s licenses required for performing this position :
Montana Class D Driver License and insurance acceptable to our insurer
Professional licenses or certifications required by law, rule or regulation for performing this position :
All State and Federal certifications required per funding sources must be obtained within 6 months of requirement. Failure to obtain certification can result in termination of employment.
Licenses or certifications that would be useful but are not required :
Other required knowledge, skills or abilities :
Ability to effectively work and communicate with co-workers and clients
Ability to work with minimal supervision and effectively manage workflow
Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants
Ability to create and develop spreadsheets, prepare reports with graphics, charts and tables
Ability to present self and organization in a positive and professional manner
Ability to effectively perform duties with a thorough knowledge of agency goals, objectives, projects, and services
Ability to prepare and present clear and accurate reports in a timely manner
Ability to ensure complete and accurate documentation is maintained
Demonstrate knowledge of community resources and partners
Knowledge of or an ability to learn about a wide variety of financing products and programs
Demonstrate an ability to work independently
Demonstrated ability to collect, assemble and analyze a variety of data
Education and Experience:
Applicants should have experience with program administration tasks and data management. Applicants with experience in developing, implementing, and maintaining compliance and reporting systems are desired. Applicants with a background in explaining technical concepts - particularly in the financial sector - to a beginner audience are also desirable.
Works under the direct supervision of the Community Development Director
This position supervises the following position(s): None
Represents the HRDC to customers and partners. Must have the ability to evaluate customer cases and provide accurate information. All final determinations will be made by supervisor.
Impact of Decisions and Errors Made by Position:
Decisions relate to interpreting and applying established administrative and operational policy to day-to-day situations that directly affect the provision of timely, accurate and/or acceptable service to a client for a single Agency program.
Judgment Required to Make Decisions:
Requires moderate judgment to follow established housing and financial education principles.
This position cannot authorize exceptions to department policy or procedure.
This position is accountable for the following company money, funds, and budgets:
This person is responsible for following a program budget, basic fund accounting and reporting.
This position is authorized to sign the following documents and forms: Not Applicable
This position is responsible for the following personal contacts (either in oral or written form) when performing the Duties and Responsibilities of the Position:
Daily interaction with the public or consumers
Interacts with supervisor on a regular basis
Confidentiality: The incumbent has full and complete access to client reports and records where utmost discretion is required.
The incumbent is exposed to the following working conditions:
Works in a temperature-controlled office environment
Regular need to attend customer and community meetings in all weather conditions