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Dayspring Restoration Dayspring Restoration Mitigation Manager, Butte/Bozeman in Bozeman, Montana

Dayspring Restoration Mitigation Manager, Butte/Bozeman Mitigation · Bozeman, Montana

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Department Mitigation

Employment Type Full-Time

Minimum Experience Manager/Supervisor

Position Responsibility: Manage the Mitigation and Contents department in Butte and Bozeman. The position can be located in Butte or Bozeman or anywhere in between with weekly travel to manage teams in each location.

General Summary:

Dayspring Restoration's Mitigation Manager is responsible for the oversight and management of the people and project cycle of Mitigation-related restoration. This person must embody compassion and clear and effective communication with a diverse group of people. This position will provide direction and coordination of all field and in-shop activities related to crews and any coordinated subcontracts, as well as keeping track of digital contents inventory.

This position will partner with estimators, supervisors, and the Mitigation team to ensure a high level of customer satisfaction in all phases of the restoration process. This person should have demonstrated experience handling insurance claims in the residential restoration industry with sufficient knowledge of Mitigation restoration so that they can teach, train and develop others. Occasional travel may be required to other locations within the region (training) and throughout MT for large loss opportunities.

Overall Responsibilities:

  • Build customer rapport by ensuring a high level of quality and service at each stage of the process.

  • Utilize Xactimate to write professional, well-organized, detailed, and accurate estimates. Preferred, though not required.

  • Maintain acceptable sales levels and profit margins

  • Pre-planning jobs - materials, labor, etc. to meet expected profitability goals

  • Create in writing and effectively communicate a production schedule for every job

  • Locate and utilize subcontractors and initiate subcontractor agreements

  • Create change orders as needed and invoices for completed jobs

  • Provide timely communication with customers, subcontractors, and adjusters

  • Organize and manage multiple contents and cleaning projects simultaneously

  • Utilize CRM job management software (Solitaire/DASH experience a plus). Maintaining detailed job notes and job status updates.

  • Explain procedures for handling non-salvageable items

  • Responsible for visiting job sites as needed, ensuring a clean and safe environment

  • Be available for on-call emergency services and after-hours work

    Preferred Job Skills/Experience

  • Understand and honor our goal of excellence in all that we do. Expect that of self and others.

  • 2+ years experience with restoration/mitigation invoicing and/or estimating preferred

  • 2+ years experience in team management preferred

  • Professional in dress and demeanor

  • Experience writing insurance claim estimates using Xactimate estimating software

  • High level of accountability for self and others

  • Proven ability to work independently

  • Proven leadership skills. Provide team with clear direction and expectations as need. Removes obstacles that lead to failure.

  • Ability to train and coach process, protocol, and policy as needed

  • Ability to handle multiple tasks and meet deadlines

  • Significant physical demands of material handling (packing and moving from one location to another)


    • Training Classes

    • On-the-Job Training Program

    • Uniform Provided

    • Phone stipend eligibility based on the position

• Health benefits (medical, dental, vision, life options)

• Paid time off and paid holidays

• 401k, company match after one year

Dayspring Restoration is Montana's #1 Disaster Restoration business, and we maintain this high mark through our great people. We hire only the highest quality individuals to serve our customers. Therefore, candidates will be required to pass a motor vehicle record and criminal background check.

More information about Dayspring is available on our website

Dayspring is an equal opportunity employer that is committed to a drug-free workplace.

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