Montana State University Director - Auxiliary Services IT in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 18317

For questions regarding this position, please contact:

Becky McMillan or 406-994-6093.

Classification Title Net/Comp Sys Administrator III

Working Title Director - Auxiliary Services IT

Brief Position Overview

Auxiliary IT is looking for a dynamic leader to join the MSU Information Technology team!

Position Number 4M0017

Department Aux IT

Division Auxiliary Services

Appointment Type Classified

Contract Term Fiscal Year


If other, specify From date

If other, specify End date

FLSA Exempt

Union Affiliation Exempt from Collective Bargaining

FTE 1.0

Benefits Eligible Eligible

Salary $82,000 per year, commensurate with experience, education, and qualifications.

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

Auxiliary Services Information Technology Division (AuxIT) provides essential technological support for critical systems throughout the Auxiliary Services Enterprise to 5000+ students utilizing the Residential Network (ResNet) services and Auxiliaries’ systems for 10,000+ other campus users and constituents for a variety of things such as access points to buildings with CatCard entry points, purchase of food/beverage on campus, conference attendees, purchase of tickets for athletic games or concerts, and other unique software systems to Auxiliaries.

Duties and Responsibilities

The Director provides oversight to the Auxiliary Services’ information technology division by researching, planning, coordinating, and directing information technology support. Collaborating and coordinating with the MSU IT Community and the office of the CIO, this individual helps establish IT goals for Auxiliary Services and coordinates the work associated with implementation and achievement of the goals through collaboration with administration, staff and the MSU IT Community.

  • Function as a contributing member of the Auxiliary leadership team by providing technical leadership, goals, initiative and a long-range planning for IT needs and innovation within the department.

  • Represent Auxiliary Services in technical matters within the IT Community including the Information Exchange sessions.

  • Develop, coordinate, and maintain the budgeting for equipment acquisitions, upgrades and replacements.

  • Develop and implement IT policies and procedures (security, disaster recovery, standards, purchasing, and service procedures).

  • Collaborate and coordinate closely with the MSU CIO and the UIT Community, campus groups and outside vendors and partners.

  • Oversee Auxiliary IT systems, functions, and personnel, including those in departments (functions include desktop support, servers, database services, programming, remote support, and connectivity).

  • Provide leadership and supervision to IT staff.

  • And actively participates as part of the team while performing other duties in support of the department’s mission.

Required Qualifications – Experience, Education, Knowledge & Skills

  • Bachelor’s degree in Computer Science or closely related field, plus recent progressive experience in an IT field, or an equivalent combination of relevant experience and education to effectively perform the required job functions.

  • Demonstrated supervisory experience which includes coaching, counseling, and evaluating job performance.

  • Experience analyzing software environments and recommending changes to improve organization efficiency, system reliability, and reduce costs.

  • Experience working in enterprise IT Environments including: wired and wireless networks, virtual environments, and desktop and client support.

  • Experience developing and implementing IT policies and procedures.

  • Demonstrated project management experience.

Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Master’s degree in Computer Science or a closely related field and/or certified in an IT specialty field.

  • Demonstrated experience and knowledge in working with Apple Products.

  • Demonstrated experience with network security-related software policies and guidelines.

  • Demonstrated knowledge of or experience implementing trending IT technologies.

  • Experience in applying cloud-based technologies.

The Successful Candidate Will

  • Work effectively and efficiently in close cooperation with Auxiliaries and MSU IT Community staff in a team-oriented environment

  • Strong working knowledge of either networks, hardware, or software development

  • Strong commitment to customer service

  • Exhibit strong communication and interpersonal skills with the ability to motivate employees to perform at and sustain a high level of quality

  • Possess personal integrity, vision and energy

  • Consistently exercise initiative and good judgment

  • Quickly adapt to changing priorities

  • Network and maintain strong working relationships

  • Posses excellent interpersonal, oral and written communication skills.

  • Demonstrate experience in facilitating change, managing conflict, and problem solving

  • Exhibit effective speaking and presentation skills in front of groups of varying size

  • Represent the department and the University to others in a professional and courteous manner

Position Special Requirements/Additional Information

  • May be asked to work football games and other special events as needed.

  • May work outside and occasionally in inclement weather.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date At the conclusion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Reviewed on a continual basis and will continue until the position is filled.

Special Instructions

When applying, please address the qualifications in your cover letter and resume.

Becky McMillan or 406-994-6093.

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual’s race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran’s status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .