Montana State University Distribution and Extension Store Coordinator in Bozeman, Montana
Announcement Number STAFF - VA - 24021
For questions regarding this position, please contact:
Director of Communications
Classification Title Purchasing/Supply Assoc II
Working Title Distribution and Extension Store Coordinator
Brief Position Overview
This position is responsible for all day-to-day functions of the MSU Extension Webstore, Distribution Center, and associated websites, including inventory management and supervision of student support staff. Responsible for order fulfillment & shipping, the printing of “print-on-demand” publications, and ordering supplies as needed. Works closely with budget personnel and Director to manage all MSU Extension Webstore and Distribution Center financials. Provides general administrative support and customer service as required.
Position Number 4M0906
Department Administration - MSU Extension
Appointment Type Classified
Contract Term Fiscal Year
If other, specify From date
If other, specify End date
Union Affiliation FOCUS-MFPE
Benefits Eligible Eligible
Salary $20.00-$22.00 per hour, commensurate with experience, education, and qualifications.
Contract Type Classified Salary
If other, please specify
Recruitment Type Open
MSU Extension improves the lives of Montana citizens by providing unbiased research-based education and information that integrates learning, discovery and engagement to strengthen the social, economic and environmental well-being of individuals, families, and communities. MSU Extension’s Distribution Center serves as the central book store for MSU Extension, providing educational resources, marketing items and merchandise for Extension faculty and staff as well as Extension clientele.
This position is responsible for managing store inventory, ensuring that inventory is well organized, in the appropriate location and all items are accounted for. Responsible for order fulfillment & shipping, the printing of “print-on-demand” publications and ordering supplies as needed. Provides general administrative support and customer service as required.
Duties and Responsibilities
Keep accurate and detailed inventory records in our online store database. Includes information such as shelf location, inventory amounts, printing history etc.
Remain current with new technology in warehousing/inventory control, and publication technology, and assure that extension publications are available in the most up-to-date format.
Work with Extension staff to assure that popular publications are marketed appropriately, based upon information gathered from previous sales and other historical data.
Promote publication sales, determine prices/fees, and market publications, all in coordination with the Communications team.
Work with the Extension Communications team to ensure digital publications and webstore follow MSU’s accessibility requirements.
Responsible for conducting a complete hand count inventory of all publications at a minimum of twice yearly, and at other times if needed. This includes our off-site storage facility, ensuring all boxes are in the proper location.
Keep detailed records, using the online store software, regarding quantity shipped, date shipped and other order details.
Manage subscriptions of recurring publications, such as Lives & Landscapes Magazine ensuring subscription orders are processed in a timely manner.
Contribute to strategies that increase the subscription base of Lives & Landscapes Magazine
Print MontGuides, fact sheets and other on-demand printing items as they are ordered. Includes formatting and sending jobs to the printer from computer.
General office duties as assigned, including, filing, written correspondence, data entry, collate packets, publications & other information.
Required Qualifications – Experience, Education, Knowledge & Skills
Progressively responsible experience in inventory management, administrative support or related experience, or an equivalent combination of education and experience.
Demonstrated experience maintaining detailed information with a high degree of accuracy, with excellent attention to detail.
Excellent time management skills, with the ability to assume new duties and prioritize activities with an ever-changing list of activities
Demonstrated experience with basic technology (please indicate computer programs used and how).
Preferred Qualifications – Experience, Education, Knowledge & Skills
Knowledge of point-of-sale systems and e-commerce platforms, such as Shopify, BigCommerce, etc.
Bookstore or online retail sales experience.
Knowledge of Extension and its publications & resources
The Successful Candidate Will
Excellent customer services skills, with the ability to communicate effectively with a wide range of clientele, internal and external to the organization, from the general public to faculty and staff, to administration and vendors
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
- Move up to 50lbs
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties? No
Posting Detail Information
Number of Vacancies 1
Desired Start Date Upon a successful search
Position End Date (if temporary)
Applications will be:
Screening of applications will begin on August 8, 2023; however, applications will continue to be accepted until an adequate applicant pool has been established.
Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.
MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html