Job Information
City of Bozeman Lead Parking Compliance Officer in Bozeman, Montana
Lead Parking Compliance Officer
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Lead Parking Compliance Officer
Salary
$28.10 - $30.71 Hourly
Location
Public Safety Center, 901 N Rouse Ave
Job Type
Full-time
Job Number
00682
Department
Neighborhood Services
Division
Parking
Opening Date
03/11/2025
Closing Date
3/23/2025 11:59 PM Mountain
FLSA
Non-Exempt
Bargaining Unit
MFPE
Description
Benefits
Position Summary
The City of Bozeman is now accepting applications for a Lead Parking Compliance Officer who will enforce parking regulations and provide direction to other Parking Compliance staff.
This is your opportunity to make a meaningful difference in your community by joining the City of Bozeman! You will be part of a passionate team driving positive change while enjoying a fantastic benefits package. Full-time City of Bozeman employees receive top-tier benefits including 15 vacation days, 12 sick days, 12 holidays, 8 weeks of paid parental leave, bilingual pay, excellent retirement options, comprehensive health, dental, and vision plans, discounted ski tickets and gym memberships, and much more!
Bargaining Unit: Montana Federation of Public Employees
Fair Labor Standards Act Status: Non-Exempt
Work Week: Monday - Friday, 8:00am - 5:00pm
Examples of Essential Work (Illustrative Only)
Enforces compliance with parking and transportation regulations, issues citations, immobilizes and impounds vehicles as needed
Administers parking tickets for violations against set forth parking regulations, including answering questions for patrons regarding parking laws and tickets;
Serves as an ambassador to the Bozeman Community, informing the public about parking options, and offering information about Bozeman;
Manages abandoned and junk vehicle complaints to include responding to and initiating complaints; investigation and proper documentation in reports of investigation and actions taken, enforcing city abandoned vehicle policies, maintaining a working knowledge of the program requirements, and working with the county junk vehicle program manager to submit qualifying vehicles for disposal;
Arranges for towing and/or booting of vehicles and maintains proper documentation of all vehicles towed and/or booted; makes required notification to registered owners;
Handles dispatch calls or general calls in regard to parking, including response and investigation of incidents and complaints from the public;
Patrols city streets and property to monitor for violations, deteriorating conditions of signs, signals, or other city owned property, reports issues to appropriate personnel, including safety hazards and incidents requiring emergency response;
Assists in the Parking division’s long term planning program and parking related studies;
Assists in the coordination of training and development of staff,
Provides leadership for the day-to-day activities of the compliance staff including shift briefings and training in regard to procedures, practices, policy, related laws/regulations, and city parking codes;
Works with vendors on parking ticket equipment issues; researches and makes recommendation for purchases of parking ticket equipment and supplies;
Participates in acquisition activities for the department related to compliance technology;
Updates parking database with daily parking information, ordinance changes, system user information, software upgrades, city street information, and performing uploads and downloads to maintain automatic hand-held ticket writers;
Issues equipment and monitors appropriate care and use; performs inventory and maintains adequate supply levels of equipment and supplies to assigned staff;
Provides technical information to the general public, parking patrons, and City departments regarding laws, ordinances, and applicable regulations as requested;
Addresses questions and complaints from the general public, and State and City officials, provides requested information, and/or takes the appropriate measures to ensure a timely resolution;
Handles found property and other valuables turned in by the general public and other city departments;
Provides court testimony when required;
Attends to parking structure and surface lot maintenance needs;
Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
Attends meetings, conferences, workshops and training sessions and reviews publications and audio visual materials to become and remain current on the principles, practices and new development in assigned work areas;
Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
Minimum Required Qualifications
High School Diploma or GED; and
At least 3 to 5 years customer service, security, or enforcement experience, including parking compliance experience; or
Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
Required Knowledge, Skills, and Abilities
Knowledge of operations, services, and policies of parking compliance;
Knowledge of State and City parking ordinances, laws and requirement for removal and sale of abandoned vehicles;
Knowledge of and ability to interpret and apply the policies, procedures, statutes, ordinances, and regulations pertaining to parking programs and systems functions;
Ability to perform compliance duties involving the use of independent judgment and personal initiative with firmness and tact;
Ability to establish and promote effective working relationships with assigned supervisors, parking patrons, law enforcement personnel, and the general public;
Ability to effectively deal with difficult people in diplomatic and professional manner including conflict situations that may result in responding quickly and calmly to a threatening situation;
Ability to handle confidential and administrative information with tact and discretion;
Ability to provide credible testimony in a court of law;
Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
Ability to understand and follow oral and/or written policies, procedures and instructions;
Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
Ability to train and lead others;
Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
Ability to quickly learn the geographical layout of the City, including streets, and building and parking lot locations;
Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
Ingenuity and inventiveness in the performance of assigned tasks;
Consistently performs assignments in accordance with the City’s Core Values of Integrity, Leadership, Service and Teamwork.
Required Special Qualifications
Must possess a valid driver’s license at the time of hire and obtain a Montana driver’s license within 60 days of employment;
Must obtain CJIN mobile certification within one month of hire;
Offers for employment conditional upon satisfactory completion of appropriate post conditional offer process.
This is your opportunity to make a meaningful difference in your community by joining the City of Bozeman! You will be part of a passionate team driving positive change while enjoying a robust benefits package. Full-time City of Bozeman employees receive these best-in-class benefits:
15 Paid Vacation Days increases with years of service
12 Paid Sick Days
13 Paid Holidays
8 Weeks of Paid Parental Leave
Bilingual Pay Incentive ($300/month)
Montana Public Employee Retirement system plan options with 9.07% employer contribution and option to enroll in a 457 Retirement Plan
Excellent health, dental, and vision insurance including a HDHP option providing 100% employer-paid family coverage.
Annual Wellness Screening with participation incentives
Discounted Bridger Bowl Ski Tickets
Discounted Gym Membership
Public Service Loan Forgiveness Program Eligible Employer
Employer Paid Basic Life and AD&D Insurance for employees and dependents.
Employer
Bozeman, City of (MT)
Address
121 N Rouse Ave. Bozeman, Montana, 59715
Phone
406-582-2367 406-582-2970
Website
https://www.bozeman.net
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