Job Information
Bozeman Health Office Admin- (FT Remote for MT Resident only- Must live 40 Miles out of Bozeman for Remote) in Bozeman, Montana
Remote Work for Montana residents will be considered if you live 40 miles outside of Bozeman, MT.
Position Summary:
The Patient Account Representative greets and admits customers and patients and performs routine reception duties including filing and answering the phone. The Patient Service Representative schedules patients and customers for services.
Minimum Qualifications:
Required
- Computer and typing experience
Preferred
High School Diploma or Equivalent
Data processing and data entry experience
Essential Job Functions:
In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.
Schedules, greets, and admits customers and patients
Answers and relays phone messages
Prepares charts and completes filing, as needed
Assist department as needed
Knowledge, Skills, and Abilities
Computer applications, MS Office, EMR, internet applications and standard office equipment
Strong interpersonal, verbal and written communication skills
Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
Ability to analyze, organize and prioritize work while meeting multiple
Strong emotional intelligence, interpersonal and teamwork skills
Exercises tact, discretion, sensitivity and maintains confidentiality
Physical Requirements
Lifting, Pushing, and Pulling: Lift 30 pounds of weight (pick up supplies, move equipment, etc.) Carry equipment/supplies.
Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.
Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts
On-Call Availability: On-call work may be required to respond promptly to organizational, patient, or employee needs
Effective Communication: Proficient in effective communication, both in person and through various technologies
Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients, families, or employees
Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities
Exposures
Tasks Include Potential Exposure: Job tasks may involve exposure to:
Bloodborne pathogens, such as blood, bodily fluids, or tissues.
Radiation in settings where medical imaging procedures are performed
Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.
Infectious diseases due to contact with patients in areas that may have contagious illnesses
The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
77211370 Patient Financial Services
Working at Bozeman Health is more than just a job--it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time. In every role, our employees are inspired by their ability to care for our community and our Culture of Excellence guides each employee to be a high performer, engage in transparent and timely communication, demonstrate dynamic learning and teaching, excel through change, express gratitude and experience joy.