Montana State University OIE Case Manager in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 18342

For questions regarding this position, please contact:

Classification Title Compliance Spec

Working Title OIE Case Manager

Brief Position Overview

The Case Manager is a non-confidential position and is a required reporter under University Policy. The Case Manager works with all parties involved in an OIE process, including reporters, complainants, respondents, and witnesses.

Position Number 4M0497

Department Office of Institutional Equity

Division President's Office

Appointment Type Classified

Contract Term Fiscal Year


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FLSA Exempt

Union Affiliation Exempt from Collective Bargaining

FTE 1.0

Benefits Eligible Eligible

Salary $16.47 to $20.58 per hour, commensurate with experience, education and qualifications. Rate of pay will be determined by the staff compensation plan. For questions, contact

Contract Type Classified Salary

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Recruitment Type Open

Position Details

General Statement

The Case Manager in the Office of Institutional Equity (OIE) coordinates certain activities related to the University’s Discrimination, Harassment, Sexual Misconduct, Dating Violence, Domestic Violence, Stalking, and Retaliation Policy (Policy). The Case Manager will provide initial response to reports, assist with coordinating informal and formal resolution processes, assess and facilitate interim measures and remedies, and provide administrative and professional support for the OIE team. The Case Manager reports to the Director of OIE.

Duties and Responsibilities

  • Interacts with students, faculty, managers, administrators, employees, and community members at all levels of the University.

  • Assists with the intake of reports, including initial outreach, file management, and scheduling.

  • Assists in facilitating interim remedies and sanctions.

  • Prepares and provides information about the complaint process to the parties involved in an OIE process.

  • Assists in facilitating informal resolution, including coordinating documentation.

  • Manages and tracks specific resolution deadlines and provides status updates to relevant parties.

  • Collaborates with other campus and community offices as appropriate.

  • Collaborates with OIE staff to provide content for marketing, communication, education, and training.

  • Oversees management of case management software.

  • Related duties as required.

Required Qualifications – Experience, Education, Knowledge & Skills

  • Associates degree in relevant field or an equivalent combination of education and/or experience.

  • Demonstrated experience working directly with people experiencing trauma, violence, and/or other types of highly sensitive issues.

  • Experience working independently in time sensitive situations.

  • Experience working with confidential information.

Preferred Qualifications – Experience, Education, Knowledge & Skills

  • At least two years of experience in case management, social work, or crisis response.

  • Bachelor’s degree in education, social work, counseling, or related field.

  • Professional experience in higher education.

  • Demonstrated knowledge of federal and state equal opportunity laws and regulations.

The Successful Candidate Will

  • Demonstrate the ability to interpret federal, state and local non-discrimination laws and regulations.

  • Demonstrate strong organizational, administrative, planning, analytical, problem solving and interpersonal skills and abilities as well as excellent written and verbal communication skills and the ability to meet stringent deadlines.

  • Ability to multi-task and effectively manage multiple issues simultaneously.

  • Demonstrate the ability to maintain confidentiality

  • Demonstrate the ability to exhibit empathy and sensitivity to a variety of difficult interpersonal situations.

  • Maintain a strong degree of independence while ensuring that the Director of the Office of Institutional Equity/Title IX Coordinator is apprised of activities and progress on tasks.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Posting Detail Information

Number of Vacancies 1

Desired Start Date At the conclusion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on July 1, 2018; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual’s race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran’s status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .