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Job Information

Montana State University Retention Specialist - Second Wind and Summit Assistant Director in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 24205

For questions regarding this position, please contact:

Lori Oakley at 406-994-4364 (tel:406-994-4364) or lorraine.oakley@montana.edu

Classification Title Program Mgr

Working Title Retention Specialist - Second Wind and Summit Assistant Director

Brief Position Overview

Join a dynamic team in the Allen Yarnell Center for Student Success where guiding students is a passion and privilege. In keeping with the mission, vision and principles of Montana State University, the state’s only public land grant institution, we are innovative and thoughtful leaders committed, in service, to advancing the future of others. We work closely with students, faculty and staff, employers, foundations, and other partners to create future focused outcomes. We use technology, metrics, and mindsets to shape our strategy and help students navigate their educational experience. We leverage the spirit of teamwork, hard work, and dedication to make our strategic plans become an operational reality.

Position Number 4M0988

Department Retention

Division Office of Academic Affairs

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $24.388 per hour, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

This multi-faceted role directly impacts the goals for retention and graduation outcomes at MSU by managing and providing strategic downstream leadership for the Second Wind Program (suspension reinstatement support), MSU 101 (academic warning students) and other retention focused programming. This role proactively manages students who are at risk and under-performing in their academic pursuits, from time of notification for academic warning and/or suspension, education/recruitment into the Second Wind Program, identifies and formulates appropriate intervention support that is aligned with meeting both expressed and latent needs, and ensures current operational procedures are maintained to provide timely referrals and programmatic efforts. Join a dynamic team in the Allen Yarnell Center for Student Success where guiding students is a passion and privilege. In keeping with the mission, vision and principles of Montana State University, the state’s only public land grant institution, we are innovative and thoughtful leaders committed, in service, to advancing the future of others. We leverage the spirit of teamwork, hard work, and dedication to make our strategic plans become an operational reality.

Duties and Responsibilities

In this position, the successful candidate will:

  • Work collaboratively with AYCSS staff and administration to develop and employ new methods to advance programs, with the ultimate goal of improving MSU’s retention and graduation rates

  • Balance program management (60%) and student facing interventions (40%)

  • Supervise part-time and student employees in support of the position

  • Manage logistics for retention specific programming efforts, including Second Wind (suspension reinstatement), MSU 101 (probation) and Summit (academic warning) and other key strategic initiatives

  • Maintain and extend partnerships with key stakeholders including faculty, assistant and associate deans, colleges, and advisors to manage program information, outreach and outcomes; in effect creating a unified Community of Practice in support of student retention

  • Case-manage the Second Wind and Summit cohort using data-driven intervention and outreach in support of meeting all students needs for success advising, incentives, campus resource education and referral, workshops and study tables

  • Work closely with Course Director of US103 and teaching faculty to facilitate a continuous communication loop for the benefit of the cohorts

  • Provides student-facing assistance and education on learning management via one-on-one appointments with students, workshops, strategy clinics, hosting classroom lectures, assisting with the US 103 Learning Strategies course, as well as group appointments.

  • Assist students decode important information, ideas and tactics to help students develop the skills necessary to receive the full benefit of their education.

  • Serve the strategic mission of MSU ensuring equity and inclusion for all students regardless of academic preparation, progress or persistence

  • Design and implement long-term intervention and support plans that will assist students all the way through degree completion

  • Develop mechanisms to track outcomes of all students – and alerting appropriate campus partners for students who are in need of immediate support services.

  • Leverage AYCSS strategic models and practice to advance student learning, development, and engagement.

  • Complete regular reporting of progress and outcomes for Second Wind and Summit programming

  • Serve as point person to campus partners for Second Wind and Summit programming

  • Assess program efficacy and refine methods based on those learnings.

  • Ensure service excellence, soundness of practice and program metrics are achieved, client notes recorded, promote professional learning communities, and staff training and development, in an effort to improve student outcomes

  • Maintain a flexible schedule to host events and interact with students during evening and occasional weekend hours with advance notice

    Required Qualifications – Experience, Education, Knowledge & Skills

  • Bachelor’s degree, or combination of education and/or applicable experience equivalent to a Bachelor’s Degree from which comparable skills are acquired.

  • Demonstrated professional experience with progressive managerial responsibility (project management preferred).

  • Demonstrated experience in program development, management, implementation and delivery assessment.

  • Demonstrated attention to detail and accuracy with a strong commitment to quality and delivery with a high degree of professionalism.

  • Demonstrated technical competence using personal computers and various software such as word processing, spreadsheets, presentation software & relational databases with a willingness to learn additional department and MSU specific software and programs.

  • Possess an understanding of, and experience with, managing databases, analytics, and using quantitative metrics to baseline projects.

    Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Master’s Degree in related field.

  • Demonstrated ability to coordinate multiple initiatives while working with various constituents bringing project to a successful completion.

  • Demonstrated experience planning events or programs with multiple constrains and considerations that must be thought-through or planned.

  • Possess knowledge of the higher education system, trends and related services.

    The Successful Candidate Will

  • Have a strong desire to help students create their MSU experience with intentionality.

  • Be committed to utilizing engaging pedagogy that involves students in the learning process.

  • Possess a willingness and desire to engage in learning themselves.

  • Possess the ability to troubleshoot problems and have candid conversations.

  • Have the ability to relate to, mentor, inspire and develop rapport with a diverse student body.

  • Have excellent written and oral communication skills.

  • Have a proven ability to take initiative, work independently and in a team environment.

  • Have effective interpersonal skills including the ability to collaborate successfully with mentors and staff.

  • Possess sound decision-making skills.

  • Possess an enthusiastic approach and a high level of integrity.

  • Be experienced managing and maintaining confidential information.

  • Have the ability to represent the office in a professional manner.

    Position Special Requirements/Additional Information

Maintain a flexible schedule to host events and interact with students during evening and occasional weekend hours, with advanced notice.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon successful completion of search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on January 18,2024 ; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html

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